Trustpilot Reviews API
Scrape Trustpilot Reviews data with one API call. Returns a unified ReviewList of customer reviews for a business on Trustpilot, keyed by its domain (`entity_id` on every review). Each review carries the star rating, full text, title, verified-status, language (reviews arrive in many languages — filter client-side via `language`), reviewer profile, owner/brand `responses[]`, and publish date. Reviews are about the COMPANY (shipping, refunds, support), never a specific product — for product reviews use /v1/google_shopping/reviews or /v1/amazon/reviews. Get the domain from /v1/trustpilot/business-search. The platform exposes no deeper pagination — `depth` caps at 200 (the most recent / most relevant); a business with no Trustpilot reviews returns 404 (auto-refunded). Sourced from DataForSEO's task-based Business Data API (first calls ~15-45s, then cached).
Last updated August 2026Maintained by the SocialCrawl team
Returns customer reviews of a business on Trustpilot by its domain: star rating, title, full text, language, reviewer, company replies, and publish date.
Use it for opinions about a company, such as shipping, refunds, or support. For reviews of one product, use Amazon or Google Shopping reviews.
Searching 48 platforms in parallel
What can you do with the Reviews API?
The Reviews endpoint gives you structured Trustpilot data with computed fields in a single request. No scraping infrastructure to build or maintain.
Example Request
curl -H "x-api-key: YOUR_API_KEY" \
"https://www.socialcrawl.dev/v1/trustpilot/reviews?domain=www.nike.com"import requests
response = requests.get(
"https://www.socialcrawl.dev/v1/trustpilot/reviews",
params={
'domain': 'www.nike.com',
},
headers={"x-api-key": "YOUR_API_KEY"},
)
data = response.json()const response = await fetch(
"https://www.socialcrawl.dev/v1/trustpilot/reviews?domain=www.nike.com",
{
headers: { "x-api-key": "YOUR_API_KEY" },
},
);
const data = await response.json();Parameters
| Parameter | Required | Description |
|---|---|---|
| domain | Yes | The business's domain on Trustpilot (e.g. 'www.nike.com' or 'booking.com'), from business-search. |
| depth | No | Number of reviews to retrieve (default 20, multiples of 20, max 200). There is no pagination beyond 200. |
| sort | No | Review ordering: `recency` (newest first, default) or `relevance`. (recency | relevance) |
What does the Trustpilot Reviews API return?
Every response follows one unified schema. Here is a real, unmodified response body, so you can see the exact fields you get back before spending a credit.
Example response
{
"success": true,
"platform": "trustpilot",
"endpoint": "/v1/trustpilot/reviews",
"data": {
"items": [
{
"review": {
"id": "6a67386423ee08b26b8c3bd4",
"entity_id": "www.nike.com",
"url": "https://www.trustpilot.com/reviews/6a67386423ee08b26b8c3bd4",
"title": "Awful from Nike",
"text": "Awful from Nike. Returned a pair of trainers on 30th June, unworn with tags, they were too small. I have the tracking confirmation that the parcel was delivered to them on 30th June. 27 days later, I'm still having to chase them, and they just keep denying the refund but not giving a reason. When you phone the UK number, its awful, I spend a lot of money with Nike. Sort it out Nike, this is shocking. I will spend my money with another brand that has better customer service.",
"rating": {
"value": 1,
"max": 5
},
"author": {
"name": "Matt smith",
"avatar_url": null,
"url": "https://www.trustpilot.com/users/694d83c93d98f0e60e093dc2",
"location": "GB",
"reviews_count": 3
},
"helpful_votes": null,
"verified": false,
"source": null,
"language": "en",
"original_language": null,
"translated": null,
"images": null,
"responses": null,
"published_at": "2026-07-27 12:52:20 +00:00"
}
},
{
"review": {
"id": "6a67219c5f71292ff04e6b90",
"entity_id": "www.nike.com",
"url": "https://www.trustpilot.com/reviews/6a67219c5f71292ff04e6b90",
"title": "Nike erstattet nicht trotz korrekter…",
"text": "Nike erstattet nicht trotz korrekter Rückgabe - ich hatte zwei Artikel im Original- Paket zurück gesendet. Der günstigere wurde mir erstattet. Die teuren Schuhe wurden nicht erstattet. Der Nike Versand behauptet, es wäre nur ein Artikel im Paket gewesen, was nicht stimmt. Folglich hat man mich um 185 € betrogen.",
"rating": {
"value": 1,
"max": 5
},
"author": {
"name": "Olaf",
"avatar_url": null,
"url": "https://www.trustpilot.com/users/63d5b757f5e52300125d24e2",
"location": "DE",
"reviews_count": 6
},
"helpful_votes": null,
"verified": false,
"source": null,
"language": "de",
"original_language": null,
"translated": null,
"images": null,
"responses": null,
"published_at": "2026-07-27 11:15:08 +00:00"
}
}
],
"total": 20,
"dropped": 0
},
"credits_used": 5,
"credits_remaining": 9999,
"request_id": "req_example000000",
"cached": false,
"pagination": {
"next_cursor": null,
"has_more": false,
"page_size": 20
}
}Live sample illustrating the unified response shape. Field values reflect the record you query.
How does the Trustpilot Reviews API work?
Send a GET request with your API key and get back clean, structured JSON in our unified schema. Supported computed fields are populated when the source provides the required inputs.
Method
GET
Response
JSON
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When an endpoint supports these metrics and the source provides the required inputs, the normalized record includes engagement_rate, estimated_reach, content_category, and language — ready to use.
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import requests
response = requests.get(
'https://www.socialcrawl.dev/v1/tiktok/profile',
params={'handle': 'charlidamelio'},
headers={'x-api-key': 'sc_YOUR_API_KEY'}
)
data = response.json(){
"success": true,
"platform": "tiktok",
"data": {
"author": {
"username": "charlidamelio",
"followers": 152400000
},
"engagement": {
"likes": 12400000000,
"engagement_rate": 0.087
},
"metadata": {
"language": "en",
"content_category": "lifestyle"
}
}
}Have a question? We got answers
Find answers to frequently asked questions about SocialCrawl's API, pricing, and capabilities.
Contact usHow do I get Trustpilot reviews for a company?
What fields does the Trustpilot Reviews API return?
Does it return owner or brand replies?
How many Trustpilot reviews can I fetch?
How much does the Trustpilot Reviews API cost?
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