# Trustpilot Reviews API (https://www.socialcrawl.dev/platforms/trustpilot/reviews)

> Returns a unified ReviewList of customer reviews for a business on Trustpilot, keyed by its domain (`entity_id` on every review). Each review carries the star rating, full text, title, verified-status, language (reviews arrive in many languages — filter client-side via `language`), reviewer profile, owner/brand `responses[]`, and publish date. Reviews are about the COMPANY (shipping, refunds, support), never a specific product — for product reviews use /v1/google_shopping/reviews or /v1/amazon/reviews. Get the domain from /v1/trustpilot/business-search. The platform exposes no deeper pagination — `depth` caps at 200 (the most recent / most relevant); a business with no Trustpilot reviews returns 404 (auto-refunded). Sourced from DataForSEO's task-based Business Data API (first calls ~15-45s, then cached).

TL;DR: `GET /v1/trustpilot/reviews` costs 5 credits per call and returns SocialCrawl's unified JSON schema. Single x-api-key auth, 100 free credits on signup.

## Parameters

| Parameter | Required | Description |
| --- | --- | --- |
| `domain` | yes | The business's domain on Trustpilot (e.g. 'www.nike.com' or 'booking.com'), from business-search. |
| `depth` | no | Number of reviews to retrieve (default 20, multiples of 20, max 200). There is no pagination beyond 200. |
| `sort` | no | Review ordering: `recency` (newest first, default) or `relevance`. (recency \| relevance) |

## Code example

```bash
curl "https://www.socialcrawl.dev/v1/trustpilot/reviews?domain=www.nike.com" \
  -H "x-api-key: sc_YOUR_API_KEY"
```

## FAQ

### How do I get Trustpilot reviews for a company?

Send a GET request to /v1/trustpilot/reviews with the domain parameter (e.g. www.nike.com). SocialCrawl returns the company's reviews as unified JSON — each with star rating, title, full text, verified status, language, reviewer, and any owner reply.

### What fields does the Trustpilot Reviews API return?

Each review includes the star rating (value and max), title, full text, verified flag, ISO language code, reviewer name and location, the owner/brand responses array, and the publish date. The reviewed company is on every review as entity_id.

### Does it return owner or brand replies?

Yes. When a company has replied to a review, that reply appears in the review's responses array with the reply author, text, and timestamp — useful for measuring brand responsiveness, not just sentiment.

### How many Trustpilot reviews can I fetch?

Use the depth parameter (default 20, max 200) to control how many reviews come back, sorted by recency or relevance. Trustpilot exposes no deeper pagination, so 200 is the most recent or most relevant reviews per call.

### How much does the Trustpilot Reviews API cost?

Each reviews request costs 5 credits on the advanced tier — it polls Trustpilot's task-based source and returns a richer payload. New accounts get 100 free credits with no credit card required.

See the full Trustpilot API: https://www.socialcrawl.dev/platforms/trustpilot

## Pricing

- Standard endpoints: 1 credit per call
- Advanced endpoints: 5 credits per call
- Premium endpoints: 10 credits per call
- 100 free credits on signup, no credit card required. Cached responses cost 0 credits. Credit packs never expire.
- Full pricing: https://www.socialcrawl.dev/pricing

## Explore with AI

Questions this API answers, phrased for an AI assistant:

- How to scrape a company's Trustpilot reviews using the SocialCrawl API
- What does the SocialCrawl Trustpilot Reviews API return?