Trustpilot Business Search API
Scrape Trustpilot Business Search data with one API call. Searches Trustpilot for businesses (companies) matching a keyword. Returns a unified AuthorList: each result is a business profile with its display name, Trustpilot domain (`username`/`id`), own website (`external_url`), Trustpilot review-page URL (`url`), and total Trustpilot review count (`posts_count`). Use the returned domain to pull that business's reviews via /v1/trustpilot/reviews. Note: search matches BUSINESSES, not products: a domain-shaped query returns no results. Read from a task-based upstream; the async lifecycle is handled server-side, so this is an ordinary synchronous request (first calls take ~15-45s, then serve from cache).
Last updated October 2026Maintained by the SocialCrawl team
Returns Trustpilot businesses matching a keyword: company name, its Trustpilot domain, its own website, its review page URL, and total review count.
Use it to find a company's Trustpilot domain, which the reviews endpoint needs. It matches businesses, not products.
Searching 69 platforms in parallel
What can you do with the Business Search API?
The Business Search endpoint gives you structured Trustpilot data with computed fields in a single request. No scraping infrastructure to build or maintain.
Example Request
# GET /v1/trustpilot/business-search: 1 credit per call. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
# --max-time 60: the API's own time limit for this endpoint.
# --retry 3: retries timeouts, 429 and 5xx, honoring Retry-After.
# -o response.json keeps only the final attempt's body.
# One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
IDEMPOTENCY_KEY=$(od -An -N16 -tx1 /dev/urandom | tr -d ' \n')
curl -sS --max-time 60 --retry 3 -o response.json \
-H "x-api-key: YOUR_API_KEY" \
-H "Idempotency-Key: $IDEMPOTENCY_KEY" \
"https://www.socialcrawl.dev/v1/trustpilot/business-search?query=nike&depth=20" && cat response.json# GET /v1/trustpilot/business-search: 1 credit per call. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
import os
import random
import time
import uuid
import requests
API_KEY = os.environ.get("SOCIALCRAWL_API_KEY", "YOUR_API_KEY")
TIMEOUT_S = 60 # the API's own time limit for this endpoint.
MAX_RETRIES = 3
URL = "https://www.socialcrawl.dev/v1/trustpilot/business-search"
def backoff(attempt):
# Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
return 2 ** attempt * (0.5 + random.random() / 2)
def socialcrawl(params):
# One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
idempotency_key = str(uuid.uuid4())
for attempt in range(MAX_RETRIES + 1):
try:
res = requests.get(
URL,
params=params,
headers={"x-api-key": API_KEY, "Idempotency-Key": idempotency_key},
timeout=TIMEOUT_S,
)
body = res.json()
except (requests.RequestException, ValueError):
# A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
if attempt == MAX_RETRIES:
raise
time.sleep(backoff(attempt))
continue
if body["success"]:
return body
error = body["error"]
# Branch on error["type"], never on the message text.
if error["type"] == "RESOURCE_NOT_FOUND":
return None # refunded: nothing to read
retry_after = res.headers.get("Retry-After")
# SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
permanent = error["type"] == "SERVICE_UNAVAILABLE" and retry_after is None
if not error.get("retryable") or permanent or attempt == MAX_RETRIES:
raise RuntimeError(f"{error['type']}: {error['message']} (request_id {body['request_id']})")
# Retry-After (seconds) wins; otherwise back off.
time.sleep(float(retry_after) if retry_after else backoff(attempt))
params = {
"query": "nike",
"depth": "20",
}
body = socialcrawl(params)
if body is not None:
print(body["data"])// GET /v1/trustpilot/business-search: 1 credit per call. Cache hits are free and failed calls are refunded.
// Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
const API_KEY = process.env.SOCIALCRAWL_API_KEY ?? "YOUR_API_KEY";
const TIMEOUT_MS = 60_000; // the API's own time limit for this endpoint.
const MAX_RETRIES = 3;
type Page = { next_cursor: string | null; has_more: boolean };
type SocialCrawlResponse =
| { success: true; data: any; pagination?: Page; credits_used: number; request_id: string }
| { success: false; error: { type: string; message: string; retryable: boolean }; request_id: string };
const sleep = (ms: number) => new Promise((resolve) => setTimeout(resolve, ms));
// Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
const backoffMs = (attempt: number) => 2 ** attempt * 1000 * (0.5 + Math.random() / 2);
async function socialcrawl(url: URL) {
// One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
const idempotencyKey = crypto.randomUUID();
for (let attempt = 0; ; attempt++) {
let res: Response;
let body: SocialCrawlResponse;
try {
res = await fetch(url, {
headers: {
"x-api-key": API_KEY,
"Idempotency-Key": idempotencyKey,
},
signal: AbortSignal.timeout(TIMEOUT_MS),
});
body = (await res.json()) as SocialCrawlResponse;
} catch (error) {
// A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
if (attempt >= MAX_RETRIES) throw error;
await sleep(backoffMs(attempt));
continue;
}
if (body.success) return body;
// Branch on error.type, never on the message text.
if (body.error.type === "RESOURCE_NOT_FOUND") return null; // refunded: nothing to read
const retryAfter = res.headers.get("Retry-After");
// SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
const permanent = body.error.type === "SERVICE_UNAVAILABLE" && retryAfter === null;
if (!body.error.retryable || permanent || attempt >= MAX_RETRIES) {
throw new Error(`${body.error.type}: ${body.error.message} (request_id ${body.request_id})`);
}
// Retry-After (seconds) wins; otherwise back off.
await sleep(retryAfter ? Number(retryAfter) * 1000 : backoffMs(attempt));
}
}
const url = new URL("https://www.socialcrawl.dev/v1/trustpilot/business-search");
url.searchParams.set("query", "nike");
url.searchParams.set("depth", "20");
const body = await socialcrawl(url);
if (body) console.log(body.data);Parameters
| Parameter | Required | Description |
|---|---|---|
| query | Yes | Business name or keyword (e.g. 'nike'). Matches companies, not products; do not pass a bare domain. |
| depth | No | Number of business results to retrieve (default 20, multiples of 10, max 140). More results = longer task time. |
What does the Trustpilot Business Search API return?
Every response follows one unified schema. Here is a real, unmodified response body, so you can see the exact fields you get back before spending a credit.
Example response
{
"success": true,
"platform": "trustpilot",
"endpoint": "/v1/trustpilot/business-search",
"data": {
"items": [
{
"author": {
"id": "user_91275d",
"username": "user_91275d",
"display_name": "user_cd5b7b",
"avatar_url": null,
"bio": null,
"verified": null,
"followers": null,
"following": null,
"posts_count": 13113,
"likes_count": null,
"url": "https://example.com/user_d4a933",
"external_url": "https://example.com/user_950b5d"
}
},
{
"author": {
"id": "user_645e57",
"username": "user_645e57",
"display_name": "user_cd5b7b",
"avatar_url": null,
"bio": null,
"verified": null,
"followers": null,
"following": null,
"posts_count": 569,
"likes_count": null,
"url": "https://example.com/user_d34b35",
"external_url": "https://example.com/user_8e5047"
}
}
],
"total": 20,
"dropped": 0
},
"credits_used": 1,
"request_id": "req_example000000",
"cached": false,
"pagination": {
"next_cursor": null,
"has_more": false,
"page_size": 20
},
"credits_remaining": 9999,
"source": "captured",
"captured_at": "2026-10-02T13:08:46.788Z",
"redacted": true
}Live sample illustrating the unified response shape. Field values reflect the record you query.
How does the Trustpilot Business Search API work?
Send a GET request with your API key and get back clean, structured JSON in our unified schema. Supported computed fields are populated when the source provides the required inputs.
Method
GET
Response
JSON
How do you scrape social media data in seconds?
The fastest social media scraping API for developers. Scrape profiles, posts, comments, and analytics from 69 platforms covering 10B+ monthly active users.
One schema, every platform
Query 69 platforms with identical response structures. Write your integration once.
Computed fields, not just scraped
When an endpoint supports these metrics and the source provides the required inputs, the normalized record includes engagement_rate, estimated_reach, content_category, and language. Ready to use.
See your data before you code
Visual Data Explorer. Paste any URL, get rich result cards, sortable tables, CSV export.
import requests
response = requests.get(
'https://www.socialcrawl.dev/v1/tiktok/profile',
params={'handle': 'charlidamelio'},
headers={'x-api-key': 'sc_YOUR_API_KEY'}
)
data = response.json(){
"success": true,
"platform": "tiktok",
"data": {
"author": {
"username": "charlidamelio",
"followers": 152400000
},
"engagement": {
"likes": 12400000000,
"engagement_rate": 0.087
},
"metadata": {
"language": "en",
"content_category": "lifestyle"
}
}
}Have a question? We got answers
Find answers to frequently asked questions about SocialCrawl's API, pricing, and capabilities.
Contact usHow do I find a company on Trustpilot with an API?
What does Trustpilot business search return?
How do I get the domain to fetch reviews?
Can I search Trustpilot by domain instead of name?
How much does Trustpilot business search cost?
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