Prism Product Reviews API
Returns one product's reviews from Amazon, Google Shopping, and Trustpilot with a rating per source, a retailer comparison, and the themes moving the rating.
GET /v1/prism/product-reviewsLast updated October 2026Maintained by the SocialCrawl team
When to use the Prism Product Reviews API
Use it to judge a single product across shops in one call; reputation covers a whole company, and review-integrity tests whether the ratings look genuine.
Not for one shop's individual reviews (amazon/reviews, google_shopping/reviews, trustpilot/reviews), a company's standing (prism/reputation) or app reviews (prism/app-reviews).
From the API reference
Resolves a product on Amazon (ASIN) + Google Shopping (gid) + Trustpilot (when resolving by query, a judgment picks the result that is the product itself, not an accessory or reseller, and reports it in entity_resolution) and pulls each source's reviews, folded into a per-source rating summary (listed aggregate preferred over sample mean), a retailer matrix, and an LLM topic pass with per-topic rating impact (the model only assigns review ids: averages are recomputed in code). Anchor with asin/gid for precision (the gid is product.ext.gid, NOT the catalogid) or query to auto-resolve. Coverage spine = the resolved sources (<0.5 → 50% refund; none → full refund). Commerce legs take 20-60s.
Searching 69 platforms in parallel
What can you do with the Product Reviews API?
The Product Reviews endpoint gives you structured Prism data with computed fields in a single request. No scraping infrastructure to build or maintain.
Example Request
# GET /v1/prism/product-reviews: 30 credits per call. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
# --max-time 60: the API's own time limit for this endpoint.
# --retry 3: retries timeouts, 429 and 5xx, honoring Retry-After.
# -o response.json keeps only the final attempt's body.
# One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
IDEMPOTENCY_KEY=$(od -An -N16 -tx1 /dev/urandom | tr -d ' \n')
curl -sS --max-time 60 --retry 3 -o response.json \
-H "x-api-key: YOUR_API_KEY" \
-H "Idempotency-Key: $IDEMPOTENCY_KEY" \
"https://www.socialcrawl.dev/v1/prism/product-reviews?query=AirPods+Pro+3&sources=amazon%2Cgoogle_shopping%2Ctrustpilot" && cat response.json# GET /v1/prism/product-reviews: 30 credits per call. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
import os
import random
import time
import uuid
import requests
API_KEY = os.environ.get("SOCIALCRAWL_API_KEY", "YOUR_API_KEY")
TIMEOUT_S = 60 # the API's own time limit for this endpoint.
MAX_RETRIES = 3
URL = "https://www.socialcrawl.dev/v1/prism/product-reviews"
def backoff(attempt):
# Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
return 2 ** attempt * (0.5 + random.random() / 2)
def socialcrawl(params):
# One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
idempotency_key = str(uuid.uuid4())
for attempt in range(MAX_RETRIES + 1):
try:
res = requests.get(
URL,
params=params,
headers={"x-api-key": API_KEY, "Idempotency-Key": idempotency_key},
timeout=TIMEOUT_S,
)
body = res.json()
except (requests.RequestException, ValueError):
# A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
if attempt == MAX_RETRIES:
raise
time.sleep(backoff(attempt))
continue
if body["success"]:
return body
error = body["error"]
# Branch on error["type"], never on the message text.
if error["type"] == "RESOURCE_NOT_FOUND":
return None # refunded: nothing to read
retry_after = res.headers.get("Retry-After")
# SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
permanent = error["type"] == "SERVICE_UNAVAILABLE" and retry_after is None
if not error.get("retryable") or permanent or attempt == MAX_RETRIES:
raise RuntimeError(f"{error['type']}: {error['message']} (request_id {body['request_id']})")
# Retry-After (seconds) wins; otherwise back off.
time.sleep(float(retry_after) if retry_after else backoff(attempt))
params = {
"query": "AirPods Pro 3",
"sources": "amazon,google_shopping,trustpilot",
}
body = socialcrawl(params)
if body is not None:
print(body["data"])// GET /v1/prism/product-reviews: 30 credits per call. Cache hits are free and failed calls are refunded.
// Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
const API_KEY = process.env.SOCIALCRAWL_API_KEY ?? "YOUR_API_KEY";
const TIMEOUT_MS = 60_000; // the API's own time limit for this endpoint.
const MAX_RETRIES = 3;
type Page = { next_cursor: string | null; has_more: boolean };
type SocialCrawlResponse =
| { success: true; data: any; pagination?: Page; credits_used: number; request_id: string }
| { success: false; error: { type: string; message: string; retryable: boolean }; request_id: string };
const sleep = (ms: number) => new Promise((resolve) => setTimeout(resolve, ms));
// Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
const backoffMs = (attempt: number) => 2 ** attempt * 1000 * (0.5 + Math.random() / 2);
async function socialcrawl(url: URL) {
// One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
const idempotencyKey = crypto.randomUUID();
for (let attempt = 0; ; attempt++) {
let res: Response;
let body: SocialCrawlResponse;
try {
res = await fetch(url, {
headers: {
"x-api-key": API_KEY,
"Idempotency-Key": idempotencyKey,
},
signal: AbortSignal.timeout(TIMEOUT_MS),
});
body = (await res.json()) as SocialCrawlResponse;
} catch (error) {
// A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
if (attempt >= MAX_RETRIES) throw error;
await sleep(backoffMs(attempt));
continue;
}
if (body.success) return body;
// Branch on error.type, never on the message text.
if (body.error.type === "RESOURCE_NOT_FOUND") return null; // refunded: nothing to read
const retryAfter = res.headers.get("Retry-After");
// SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
const permanent = body.error.type === "SERVICE_UNAVAILABLE" && retryAfter === null;
if (!body.error.retryable || permanent || attempt >= MAX_RETRIES) {
throw new Error(`${body.error.type}: ${body.error.message} (request_id ${body.request_id})`);
}
// Retry-After (seconds) wins; otherwise back off.
await sleep(retryAfter ? Number(retryAfter) * 1000 : backoffMs(attempt));
}
}
const url = new URL("https://www.socialcrawl.dev/v1/prism/product-reviews");
url.searchParams.set("query", "AirPods Pro 3");
url.searchParams.set("sources", "amazon,google_shopping,trustpilot");
const body = await socialcrawl(url);
if (body) console.log(body.data);Parameters
| Parameter | Required | Description |
|---|---|---|
| query | No | Product name to auto-resolve across marketplaces. |
| asin | No | Amazon ASIN to anchor the Amazon axis directly. |
| gid | No | Google product id (gid) to anchor the Google Shopping axis (NOT the catalogid). |
| sources | No | CSV subset of amazon,google_shopping,trustpilot (default amazon,google_shopping; add trustpilot to include it). |
| country | No | Marketplace country, as a location name or numeric code (look one up with `GET /v1/content_analysis/locations`). |
| depth | No | Reviews per source (Trustpilot clamped ≤20). |
| competitors | No | Optional competitor products for a comparison (validated; deeper sweep is a fast-follow). |
| include | No | CSV subset of `topics`, `timeline`, `sellers`, `retailer_matrix`, `social_echo` (default: all five). Naming a subset TRIMS which blocks are computed; an unknown member or an empty value is a 400. `sellers` also needs `amazon` to be in scope. |
What does the Prism Product Reviews API return?
Every response follows one unified schema. Here is a real, unmodified response body, so you can see the exact fields you get back before spending a credit.
Example response
{
"success": true,
"platform": "instagram",
"endpoint": "/v1/instagram/engagement",
"data": {
"engagement_rate_percentages": 38.33,
"recent_posts": 12,
"followers": 87608035,
"comments": 528912,
"likes": 33049046,
"recent_posts_explanation": "Statistics based on the last 12 posts",
"id_user": "2278169415",
"username": "mrbeast",
"is_private": false,
"posts_details": [
{
"likes": 5636982,
"comments": 69484,
"taken_at": 1781457954,
"datetime": "2026-06-14 20:25:54",
"hours_since_post": 461,
"time_ago": "19 days ago",
"likes_per_hour": 12228,
"comments_per_hour": 151
},
{
"likes": 20000768,
"comments": 223510,
"taken_at": 1732824650,
"datetime": "2024-11-28 23:10:50",
"hours_since_post": 13971,
"time_ago": "2 years ago",
"likes_per_hour": 1432,
"comments_per_hour": 16
},
{
"likes": 929226,
"comments": 30633,
"taken_at": 1782232475,
"datetime": "2026-06-23 19:34:35",
"hours_since_post": 246,
"time_ago": "10 days ago",
"likes_per_hour": 3777,
"comments_per_hour": 125
},
{
"likes": 487761,
"comments": 22482,
"taken_at": 1781799425,
"datetime": "2026-06-18 19:17:05",
"hours_since_post": 366,
"time_ago": "15 days ago",
"likes_per_hour": 1333,
"comments_per_hour": 61
},
{
"likes": 712265,
"comments": 15716,
"taken_at": 1781366405,
"datetime": "2026-06-13 19:00:05",
"hours_since_post": 487,
"time_ago": "20 days ago",
"likes_per_hour": 1463,
"comments_per_hour": 32
},
{
"likes": 1475116,
"comments": 35386,
"taken_at": 1781277094,
"datetime": "2026-06-12 18:11:34",
"hours_since_post": 512,
"time_ago": "21 days ago",
"likes_per_hour": 2881,
"comments_per_hour": 69
},
{
"likes": 1108220,
"comments": 26632,
"taken_at": 1780160249,
"datetime": "2026-05-30 19:57:29",
"hours_since_post": 822,
"time_ago": "1 months ago",
"likes_per_hour": 1348,
"comments_per_hour": 32
},
{
"likes": 542948,
"comments": 28476,
"taken_at": 1779375582,
"datetime": "2026-05-21 17:59:42",
"hours_since_post": 1040,
"time_ago": "1 months ago",
"likes_per_hour": 522,
"comments_per_hour": 27
},
{
"likes": 698514,
"comments": 24401,
"taken_at": 1779120014,
"datetime": "2026-05-18 19:00:14",
"hours_since_post": 1111,
"time_ago": "2 months ago",
"likes_per_hour": 629,
"comments_per_hour": 22
},
{
"likes": 468000,
"comments": 13548,
"taken_at": 1778947209,
"datetime": "2026-05-16 19:00:09",
"hours_since_post": 1159,
"time_ago": "2 months ago",
"likes_per_hour": 404,
"comments_per_hour": 12
},
{
"likes": 526594,
"comments": 24411,
"taken_at": 1777737719,
"datetime": "2026-05-02 19:01:59",
"hours_since_post": 1495,
"time_ago": "2 months ago",
"likes_per_hour": 352,
"comments_per_hour": 16
},
{
"likes": 462652,
"comments": 14233,
"taken_at": 1777580305,
"datetime": "2026-04-30 23:18:25",
"hours_since_post": 1538,
"time_ago": "2 months ago",
"likes_per_hour": 301,
"comments_per_hour": 9
}
]
},
"credits_used": 5,
"credits_remaining": 9999,
"request_id": "req-8Kq2ZmR4vT9xLb3P",
"cached": false,
"redacted": true
}Example captured from the Instagram API. Every SocialCrawl endpoint returns this same unified schema, so your Prism Product Reviews response has the same fields.
How does the Prism Product Reviews API work?
Send a GET request with your API key and get back clean, structured JSON in our unified schema. Supported computed fields are populated when the source provides the required inputs.
Method
GET
Response
JSON
How do you scrape social media data in seconds?
The fastest social media scraping API for developers. Scrape profiles, posts, comments, and analytics from 69 platforms covering 10B+ monthly active users.
One schema, every platform
Query 69 platforms with identical response structures. Write your integration once.
Computed fields, not just scraped
When an endpoint supports these metrics and the source provides the required inputs, the normalized record includes engagement_rate, estimated_reach, content_category, and language. Ready to use.
See your data before you code
Visual Data Explorer. Paste any URL, get rich result cards, sortable tables, CSV export.
import requests
response = requests.get(
'https://www.socialcrawl.dev/v1/tiktok/profile',
params={'handle': 'charlidamelio'},
headers={'x-api-key': 'sc_YOUR_API_KEY'}
)
data = response.json(){
"success": true,
"platform": "tiktok",
"data": {
"author": {
"username": "charlidamelio",
"followers": 152400000
},
"engagement": {
"likes": 12400000000,
"engagement_rate": 0.087
},
"metadata": {
"language": "en",
"content_category": "lifestyle"
}
}
}Have a question? We got answers
Find answers to frequently asked questions about SocialCrawl's API, pricing, and capabilities.
Contact usWhat is the SocialCrawl product reviews API?
How do I identify the product?
What does the cross-marketplace rating include?
How much does a product-reviews call cost?
Can I compare against competitor products?
Ask AI about SocialCrawl
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