Prism App Reviews API
Returns Google Play and App Store reviews together: rating summaries, topic clusters, sentiment over time, feature requests, and how often the developer replies.
GET /v1/prism/app-reviewsLast updated October 2026Maintained by the SocialCrawl team
When to use the Prism App Reviews API
Use it to read an app's feedback in one call; apps-lookup compares the two store listings, this covers what reviewers actually wrote.
Not for one store's raw review rows (google_play/app-reviews, app_store/app-reviews) or a shop product's reviews (prism/product-reviews).
From the API reference
One call returns a topic-clustered, sentiment-classified review report across Google Play and the App Store: per-store rating summary (listed aggregate), topic clusters, a pooled daily sentiment timeline, extracted feature requests, and developer-response rate, plus every raw review on the shared canonical Review shape. Resolve by store app_id (com.spotify.music / 324684580) or by query to auto-resolve the top app on each requested store. Sync by default; streams Server-Sent Events when the client sends Accept: text/event-stream (the review legs plus clustering run ~30s). Single-store calls are 10 credits; both stores 15.
Searching 69 platforms in parallel
What can you do with the App Reviews API?
The App Reviews endpoint gives you structured Prism data with computed fields in a single request. No scraping infrastructure to build or maintain.
Example Request
# GET /v1/prism/app-reviews: Metered: holds 15 credits per call up front and refunds what the call does not use. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
# --max-time 60: the API's own time limit for this endpoint.
# --retry 3: retries timeouts, 429 and 5xx, honoring Retry-After.
# -o response.json keeps only the final attempt's body.
# One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
IDEMPOTENCY_KEY=$(od -An -N16 -tx1 /dev/urandom | tr -d ' \n')
curl -sS --max-time 60 --retry 3 -o response.json \
-H "x-api-key: YOUR_API_KEY" \
-H "Idempotency-Key: $IDEMPOTENCY_KEY" \
"https://www.socialcrawl.dev/v1/prism/app-reviews?query=spotify&depth=150" && cat response.json# GET /v1/prism/app-reviews: Metered: holds 15 credits per call up front and refunds what the call does not use. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
import os
import random
import time
import uuid
import requests
API_KEY = os.environ.get("SOCIALCRAWL_API_KEY", "YOUR_API_KEY")
TIMEOUT_S = 60 # the API's own time limit for this endpoint.
MAX_RETRIES = 3
URL = "https://www.socialcrawl.dev/v1/prism/app-reviews"
def backoff(attempt):
# Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
return 2 ** attempt * (0.5 + random.random() / 2)
def socialcrawl(params):
# One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
idempotency_key = str(uuid.uuid4())
for attempt in range(MAX_RETRIES + 1):
try:
res = requests.get(
URL,
params=params,
headers={"x-api-key": API_KEY, "Idempotency-Key": idempotency_key},
timeout=TIMEOUT_S,
)
body = res.json()
except (requests.RequestException, ValueError):
# A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
if attempt == MAX_RETRIES:
raise
time.sleep(backoff(attempt))
continue
if body["success"]:
return body
error = body["error"]
# Branch on error["type"], never on the message text.
if error["type"] == "RESOURCE_NOT_FOUND":
return None # refunded: nothing to read
retry_after = res.headers.get("Retry-After")
# SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
permanent = error["type"] == "SERVICE_UNAVAILABLE" and retry_after is None
if not error.get("retryable") or permanent or attempt == MAX_RETRIES:
raise RuntimeError(f"{error['type']}: {error['message']} (request_id {body['request_id']})")
# Retry-After (seconds) wins; otherwise back off.
time.sleep(float(retry_after) if retry_after else backoff(attempt))
params = {
"query": "spotify",
"depth": "150",
}
body = socialcrawl(params)
if body is not None:
print(body["data"])// GET /v1/prism/app-reviews: Metered: holds 15 credits per call up front and refunds what the call does not use. Cache hits are free and failed calls are refunded.
// Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
const API_KEY = process.env.SOCIALCRAWL_API_KEY ?? "YOUR_API_KEY";
const TIMEOUT_MS = 60_000; // the API's own time limit for this endpoint.
const MAX_RETRIES = 3;
type Page = { next_cursor: string | null; has_more: boolean };
type SocialCrawlResponse =
| { success: true; data: any; pagination?: Page; credits_used: number; request_id: string }
| { success: false; error: { type: string; message: string; retryable: boolean }; request_id: string };
const sleep = (ms: number) => new Promise((resolve) => setTimeout(resolve, ms));
// Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
const backoffMs = (attempt: number) => 2 ** attempt * 1000 * (0.5 + Math.random() / 2);
async function socialcrawl(url: URL) {
// One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
const idempotencyKey = crypto.randomUUID();
for (let attempt = 0; ; attempt++) {
let res: Response;
let body: SocialCrawlResponse;
try {
res = await fetch(url, {
headers: {
"x-api-key": API_KEY,
"Idempotency-Key": idempotencyKey,
},
signal: AbortSignal.timeout(TIMEOUT_MS),
});
body = (await res.json()) as SocialCrawlResponse;
} catch (error) {
// A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
if (attempt >= MAX_RETRIES) throw error;
await sleep(backoffMs(attempt));
continue;
}
if (body.success) return body;
// Branch on error.type, never on the message text.
if (body.error.type === "RESOURCE_NOT_FOUND") return null; // refunded: nothing to read
const retryAfter = res.headers.get("Retry-After");
// SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
const permanent = body.error.type === "SERVICE_UNAVAILABLE" && retryAfter === null;
if (!body.error.retryable || permanent || attempt >= MAX_RETRIES) {
throw new Error(`${body.error.type}: ${body.error.message} (request_id ${body.request_id})`);
}
// Retry-After (seconds) wins; otherwise back off.
await sleep(retryAfter ? Number(retryAfter) * 1000 : backoffMs(attempt));
}
}
const url = new URL("https://www.socialcrawl.dev/v1/prism/app-reviews");
url.searchParams.set("query", "spotify");
url.searchParams.set("depth", "150");
const body = await socialcrawl(url);
if (body) console.log(body.data);Parameters
| Parameter | Required | Description |
|---|---|---|
| google_play_id | No | Google Play package name (e.g. com.spotify.music). |
| app_store_id | No | App Store numeric app id (e.g. 324684580). |
| query | No | App name to auto-resolve the top hit on each requested store (when no id is given). |
| country | No | Storefront country, as a location name or numeric code (look one up with `GET /v1/app_store/locations` or `GET /v1/google_play/locations`). Defaults to United States. |
| language | No | Language code (e.g. en). |
| depth | No | Reviews per store (default 150 Google / 50 Apple, max 600). The App Store returns ~50 at depth 40. |
| stores | No | CSV subset of google_play,app_store. Defaults to whichever ids/query resolve. |
| include | No | CSV of topics,sentiment_timeline,feature_requests,responses (default all). Omitting topics+feature_requests skips the LLM step. |
What does the Prism App Reviews API return?
Every response follows one unified schema. Here is a real, unmodified response body, so you can see the exact fields you get back before spending a credit.
Example response
{
"success": true,
"platform": "prism",
"endpoint": "/v1/prism/app-reviews",
"data": {
"reviews": {
"google_play": [
{
"id": "4078c762-cba1-417b-8858-3737b709cefc",
"entity_id": "com.spotify.music",
"url": null,
"title": null,
"text": "Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted).",
"rating": {
"value": 5,
"max": 5
},
"author": {
"name": "user_270a6f",
"avatar_url": "https://example.com/avatars/user_76b01d.png",
"url": null,
"location": null,
"reviews_count": null
},
"helpful_votes": null,
"verified": null,
"source": null,
"language": null,
"original_language": null,
"translated": null,
"images": null,
"responses": null,
"published_at": "2026-10-01T15:46:47.000Z",
"ext": {
"appdata": {
"type": "Sample comment text (redacted).",
"rank_group": 1,
"rank_absolute": 1,
"position": "Sample comment text (redacted).",
"version": null,
"rating": {
"rating_type": "Max5",
"value": 5,
"votes_count": null,
"rating_max": 5
},
"timestamp": "2026-10-01T15:46:47.000Z",
"id": "4078c762-cba1-417b-8858-3737b709cefc",
"helpful_count": null,
"title": null,
"review_text": "Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted).",
"user_profile": {
"profile_name": "user_270a6f",
"profile_image_url": "https://example.com/avatars/user_76b01d.png"
},
"responses": null,
"entity_id": "com.spotify.music"
}
}
},
{
"id": "57b99e1b-e1ba-4079-8b75-3216e4120ab1",
"entity_id": "com.spotify.music",
"url": null,
"title": null,
"text": "Sample comment text (redacted).",
"rating": {
"value": 5,
"max": 5
},
"author": {
"name": "user_14445f",
"avatar_url": "https://example.com/avatars/user_886ea7.png",
"url": null,
"location": null,
"reviews_count": null
},
"helpful_votes": null,
"verified": null,
"source": null,
"language": null,
"original_language": null,
"translated": null,
"images": null,
"responses": null,
"published_at": "2026-10-01T15:45:37.000Z",
"ext": {
"appdata": {
"type": "Sample comment text (redacted).",
"rank_group": 2,
"rank_absolute": 2,
"position": "Sample comment text (redacted).",
"version": "Sample comment text (redacted).",
"rating": {
"rating_type": "Max5",
"value": 5,
"votes_count": null,
"rating_max": 5
},
"timestamp": "2026-10-01T15:45:37.000Z",
"id": "57b99e1b-e1ba-4079-8b75-3216e4120ab1",
"helpful_count": null,
"title": null,
"review_text": "Sample comment text (redacted).",
"user_profile": {
"profile_name": "user_14445f",
"profile_image_url": "https://example.com/avatars/user_886ea7.png"
},
"responses": null,
"entity_id": "com.spotify.music"
}
}
}
],
"app_store": [
{
"id": "1344893011",
"entity_id": "324684580",
"url": null,
"title": "Sample comment text (redacted).",
"text": "Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted).",
"rating": {
"value": 5,
"max": 5
},
"author": {
"name": "user_d7c0de",
"avatar_url": null,
"url": null,
"location": null,
"reviews_count": null
},
"helpful_votes": null,
"verified": null,
"source": null,
"language": null,
"original_language": null,
"translated": null,
"images": null,
"responses": null,
"published_at": "2026-10-01T00:00:00.000Z",
"ext": {
"appdata": {
"type": "app_store_reviews_search",
"rank_group": 1,
"rank_absolute": 1,
"position": "Sample comment text (redacted).",
"version": "Sample comment text (redacted).",
"rating": {
"rating_type": "Max5",
"value": 5,
"votes_count": null,
"rating_max": 5
},
"timestamp": "2026-10-01T00:00:00.000Z",
"id": "1404300885",
"title": "Sample comment text (redacted).",
"review_text": "Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted).",
"user_profile": {
"profile_name": "user_d7c0de",
"profile_image_url": null
},
"entity_id": "324684580"
}
}
},
{
"id": "1192065862",
"entity_id": "324684580",
"url": null,
"title": "Sample comment text (redacted).",
"text": "Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted).",
"rating": {
"value": 3,
"max": 5
},
"author": {
"name": "user_51c300",
"avatar_url": null,
"url": null,
"location": null,
"reviews_count": null
},
"helpful_votes": null,
"verified": null,
"source": null,
"language": null,
"original_language": null,
"translated": null,
"images": null,
"responses": null,
"published_at": "2026-10-01T00:00:00.000Z",
"ext": {
"appdata": {
"type": "app_store_reviews_search",
"rank_group": 2,
"rank_absolute": 2,
"position": "Sample comment text (redacted).",
"version": "Sample comment text (redacted).",
"rating": {
"rating_type": "Max5",
"value": 3,
"votes_count": null,
"rating_max": 5
},
"timestamp": "2026-10-01T00:00:00.000Z",
"id": "2347278356",
"title": "Sample comment text (redacted).",
"review_text": "Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted).",
"user_profile": {
"profile_name": "user_51c300",
"profile_image_url": null
},
"entity_id": "324684580"
}
}
}
]
},
"apps": {
"google_play": {
"id": "com.spotify.music",
"store": "google_play",
"url": "https://play.google.com/store/apps/details?id=com.spotify.music",
"title": "Spotify: Music and Podcasts",
"subtitle": null,
"icon": "https://play-lh.googleusercontent.com/IzQgYCcnCFCD08GR-3bdtcT8xzOvrNkC84avGT5CwTX2VIqmTmKKJcP_Cd4JoBOdmCMlTndlOzV6hrthg2fOWA",
"description": null,
"developer": {
"id": null,
"name": "Spotify AB",
"url": null,
"email": null,
"address": null,
"website": null
},
"rating": {
"value": 4.3,
"max": 5,
"count": 36415715
},
"price": {
"current": 0,
"original": null,
"currency": "USD",
"is_free": true,
"displayed": null
},
"reviews_count": 36415715,
"category": null,
"categories": null,
"installs": null,
"version": null,
"minimum_os_version": null,
"size": null,
"released_at": null,
"updated_at": null,
"update_notes": null,
"image_urls": null,
"ext": {
"appdata": {
"type": "google_play_search_organic",
"rank_group": 1,
"rank_absolute": 1,
"position": "left",
"app_id": "com.spotify.music",
"title": "Spotify: Music and Podcasts",
"url": "https://play.google.com/store/apps/details?id=com.spotify.music",
"icon": "https://play-lh.googleusercontent.com/IzQgYCcnCFCD08GR-3bdtcT8xzOvrNkC84avGT5CwTX2VIqmTmKKJcP_Cd4JoBOdmCMlTndlOzV6hrthg2fOWA",
"reviews_count": 36415715,
"rating": {
"rating_type": "Max5",
"value": 4.3,
"votes_count": 36415715,
"rating_max": 5
},
"is_free": true,
"price": {
"current": 0,
"regular": null,
"max_value": null,
"currency": "USD",
"is_price_range": false,
"displayed_price": null
},
"developer": "Spotify AB",
"developer_url": null
}
}
},
"app_store": {
"id": "324684580",
"store": "app_store",
"url": "https://apps.apple.com/us/app/spotify-music-and-podcasts/id324684580",
"title": "Spotify: Music and Podcasts",
"subtitle": null,
"icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/5f/b6/e0/5fb6e0c6-cea6-e107-8d54-8e8fcec573ce/AppIcon-0-0-1x_U007epad-0-1-0-0-sRGB-85-220.png/512x512bb.jpg",
"description": null,
"developer": {
"id": null,
"name": null,
"url": null,
"email": null,
"address": null,
"website": null
},
"rating": {
"value": 4.8,
"max": 5,
"count": 42379565
},
"price": {
"current": 0,
"original": null,
"currency": "USD",
"is_free": true,
"displayed": null
},
"reviews_count": 42379565,
"category": null,
"categories": null,
"installs": null,
"version": null,
"minimum_os_version": null,
"size": null,
"released_at": null,
"updated_at": null,
"update_notes": null,
"image_urls": null,
"ext": {
"appdata": {
"type": "app_store_search_organic",
"rank_group": 1,
"rank_absolute": 1,
"position": "left",
"app_id": "324684580",
"title": "Spotify: Music and Podcasts",
"url": "https://apps.apple.com/us/app/spotify-music-and-podcasts/id324684580",
"icon": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/5f/b6/e0/5fb6e0c6-cea6-e107-8d54-8e8fcec573ce/AppIcon-0-0-1x_U007epad-0-1-0-0-sRGB-85-220.png/512x512bb.jpg",
"reviews_count": 42379565,
"rating": {
"rating_type": "Max5",
"value": 4.8,
"votes_count": 42379565,
"rating_max": 5
},
"is_free": true,
"price": {
"current": 0,
"regular": null,
"max_value": null,
"currency": "USD",
"is_price_range": false,
"displayed_price": null
}
}
}
}
},
"rating_summary": {
"google_play": {
"value": 4.3,
"max": 5,
"count": 36415715
},
"app_store": {
"value": 4.8,
"max": 5,
"count": 42379565
}
},
"dev_response_rate": {
"google_play": {
"responded": 1,
"total": 150,
"rate": 0.006666666666666667
},
"app_store": {
"responded": 0,
"total": 150,
"rate": 0
}
},
"legs": [
{
"endpoint": "/v1/google_play/app-search",
"status": 200,
"credits_used": 5,
"latency_ms": 5322,
"error": null
},
{
"endpoint": "/v1/app_store/app-search",
"status": 200,
"credits_used": 5,
"latency_ms": 8096,
"error": null
}
],
"coverage": 1,
"partial_failure": false,
"topics_coverage": {
"reviews": 300,
"filed": 248,
"other": 45,
"uncertain": 7,
"unjudged": 0
},
"methodology_version": "app-reviews-v3",
"topics": [
{
"label": "General praise",
"count": 139,
"share": 0.4633333333333333,
"avg_rating": 4.928057553956834,
"sentiment": "positive",
"sentiment_score": 0.9618884892086336,
"sample_review_ids": [
"57b99e1b-e1ba-4079-8b75-3216e4120ab1",
"eb177431-2b99-480c-b13a-9a37772cf8d6"
],
"review_ids": [
"57b99e1b-e1ba-4079-8b75-3216e4120ab1",
"eb177431-2b99-480c-b13a-9a37772cf8d6"
]
},
{
"label": "Excessive or loud ads",
"count": 39,
"share": 0.13,
"avg_rating": 3.102564102564102,
"sentiment": "negative",
"sentiment_score": 0.31320512820512814,
"sample_review_ids": [
"21dd6590-1e6f-4e71-adde-360da1f01918",
"281a48b4-95e8-4f31-af10-da9f5dd70556"
],
"review_ids": [
"21dd6590-1e6f-4e71-adde-360da1f01918",
"281a48b4-95e8-4f31-af10-da9f5dd70556"
]
}
],
"feature_requests": [
{
"request": "Reduce ad frequency",
"count": 30,
"stores": [
"google_play",
"app_store"
],
"sample_review_id": "281a48b4-95e8-4f31-af10-da9f5dd70556",
"review_ids": [
"281a48b4-95e8-4f31-af10-da9f5dd70556",
"7ec99b7b-785c-4634-aa85-fc601c908fbd"
]
},
{
"request": "Allow free users to choose and skip songs",
"count": 5,
"stores": [
"google_play",
"app_store"
],
"sample_review_id": "8f2ff5a5-c607-4c1e-80b7-0e1464f48050",
"review_ids": [
"8f2ff5a5-c607-4c1e-80b7-0e1464f48050",
"6c812c09-ef83-4e8f-bc98-408c9fb15fec"
]
}
],
"sentiment_timeline": [
{
"date": "2026-09-30",
"positive": 3,
"neutral": 0,
"negative": 1,
"avg_rating": 4.25
},
{
"date": "2026-10-01",
"positive": 218,
"neutral": 26,
"negative": 52,
"avg_rating": 4.054054054054054
}
],
"entity_resolution": {
"google_play": {
"candidates_seen": 5,
"flagged_indexes": [],
"methodology_version": "entity-resolve-v1",
"resolved_by": "judge",
"index": 0,
"title": "Spotify: Music and Podcasts",
"confidence": 0.81,
"probability": 0.85,
"same_as_top_hit": true
},
"app_store": {
"candidates_seen": 5,
"flagged_indexes": [],
"methodology_version": "entity-resolve-v1",
"resolved_by": "judge",
"index": 0,
"title": "Spotify: Music and Podcasts",
"confidence": 1,
"probability": 1,
"same_as_top_hit": true
},
"methodology_version": "entity-resolve-v1"
}
},
"credits_used": 15,
"request_id": "req_example000000",
"cached": false,
"credits_remaining": 9999,
"source": "captured",
"captured_at": "2026-10-02T15:47:18.486Z",
"redacted": true
}Live sample illustrating the unified response shape. Field values reflect the record you query.
How does the Prism App Reviews API work?
Send a GET request with your API key and get back clean, structured JSON in our unified schema. Supported computed fields are populated when the source provides the required inputs.
Method
GET
Response
JSON
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import requests
response = requests.get(
'https://www.socialcrawl.dev/v1/tiktok/profile',
params={'handle': 'charlidamelio'},
headers={'x-api-key': 'sc_YOUR_API_KEY'}
)
data = response.json(){
"success": true,
"platform": "tiktok",
"data": {
"author": {
"username": "charlidamelio",
"followers": 152400000
},
"engagement": {
"likes": 12400000000,
"engagement_rate": 0.087
},
"metadata": {
"language": "en",
"content_category": "lifestyle"
}
}
}Have a question? We got answers
Find answers to frequently asked questions about SocialCrawl's API, pricing, and capabilities.
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Does the app reviews API analyze sentiment and topics?
Can I look up an app by name instead of a store id?
How is the app reviews API priced?
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