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Glossary

What is social listening?

Social listening is the practice of tracking public conversations across social platforms to understand what people say about a brand, topic, or competitor, then acting on the sentiment and trends behind those mentions. It goes a step past monitoring: monitoring counts mentions, listening interprets them.

A listening pipeline needs broad coverage, because conversation is spread across many platforms. Fetching it from one endpoint that fans out beats maintaining a scraper per network.

SocialCrawl's universal search endpoint runs one query across platforms in parallel and returns normalized results, which is the data layer a listening tool sits on.

Do it with SocialCrawl

Fan one query out across platforms for listening

curl "https://www.socialcrawl.dev/v1/search/everywhere?query=YourBrand" \
  -H "x-api-key: sc_your_api_key_here"
See the endpoint reference
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