TikTok Shop Product Reviews API
Scrape TikTok Shop Product Reviews data with one API call. Returns reviews for a TikTok Shop product. Each review includes rating, text, author, buyer country, verified-purchase and incentivised-review flags, the purchased SKU, and a timestamp. Pages 10 reviews at a time through the standard `cursor` contract; `data.total` carries the product's full review count. Identify the product by `url` or by `product_id`.
Last updated October 2026Maintained by the SocialCrawl team
Returns reviews for a TikTok Shop product, each with a star rating, review text, author, and timestamp.
Use it to read what buyers actually said, since product gives only the rating and review count, and page through the whole review corpus with the cursor.
Searching 69 platforms in parallel
What can you do with the Product Reviews API?
The Product Reviews endpoint gives you structured TikTok Shop data with computed fields in a single request. No scraping infrastructure to build or maintain.
Example Request
# GET /v1/tiktokshop/product/reviews: Metered: holds 1 credit per page up front and refunds what the call does not use. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
# --max-time 10: this endpoint's measured p99 latency x 1.5.
# --retry 3: retries timeouts, 429 and 5xx, honoring Retry-After.
# -o response.json keeps only the final attempt's body.
# One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
# Next page: send pagination.next_cursor back as cursor until pagination.has_more is false.
IDEMPOTENCY_KEY=$(od -An -N16 -tx1 /dev/urandom | tr -d ' \n')
curl -sS --max-time 10 --retry 3 -o response.json \
-H "x-api-key: YOUR_API_KEY" \
-H "Idempotency-Key: $IDEMPOTENCY_KEY" \
"https://www.socialcrawl.dev/v1/tiktokshop/product/reviews?url=https%3A%2F%2Fwww.tiktok.com%2Fshop%2Fpdp%2Fcat-nail-clipper-by-potaroma-adjustable-sizes-built-in-file-safe-for-kittens-cats%2F1731578642912612516&label=issue®ion=US" && cat response.json# GET /v1/tiktokshop/product/reviews: Metered: holds 1 credit per page up front and refunds what the call does not use. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
import os
import random
import time
import uuid
import requests
API_KEY = os.environ.get("SOCIALCRAWL_API_KEY", "YOUR_API_KEY")
TIMEOUT_S = 10 # this endpoint's measured p99 latency x 1.5.
MAX_RETRIES = 3
URL = "https://www.socialcrawl.dev/v1/tiktokshop/product/reviews"
def backoff(attempt):
# Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
return 2 ** attempt * (0.5 + random.random() / 2)
def socialcrawl(params):
# One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
idempotency_key = str(uuid.uuid4())
for attempt in range(MAX_RETRIES + 1):
try:
res = requests.get(
URL,
params=params,
headers={"x-api-key": API_KEY, "Idempotency-Key": idempotency_key},
timeout=TIMEOUT_S,
)
body = res.json()
except (requests.RequestException, ValueError):
# A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
if attempt == MAX_RETRIES:
raise
time.sleep(backoff(attempt))
continue
if body["success"]:
return body
error = body["error"]
# Branch on error["type"], never on the message text.
if error["type"] == "RESOURCE_NOT_FOUND":
return None # refunded: nothing to read
retry_after = res.headers.get("Retry-After")
# SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
permanent = error["type"] == "SERVICE_UNAVAILABLE" and retry_after is None
if not error.get("retryable") or permanent or attempt == MAX_RETRIES:
raise RuntimeError(f"{error['type']}: {error['message']} (request_id {body['request_id']})")
# Retry-After (seconds) wins; otherwise back off.
time.sleep(float(retry_after) if retry_after else backoff(attempt))
params = {
"url": "https://www.tiktok.com/shop/pdp/cat-nail-clipper-by-potaroma-adjustable-sizes-built-in-file-safe-for-kittens-cats/1731578642912612516",
"label": "issue",
"region": "US",
}
# Walk the list: send pagination.next_cursor back as cursor until has_more is false.
MAX_PAGES = 10 # each page is one call
items = []
for _ in range(MAX_PAGES):
body = socialcrawl(params)
if body is None:
break
items.extend(body["data"]["items"])
page = body.get("pagination") or {}
if not page.get("has_more") or not page.get("next_cursor"):
break
params["cursor"] = page["next_cursor"]
print(f"{len(items)} items")// GET /v1/tiktokshop/product/reviews: Metered: holds 1 credit per page up front and refunds what the call does not use. Cache hits are free and failed calls are refunded.
// Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
const API_KEY = process.env.SOCIALCRAWL_API_KEY ?? "YOUR_API_KEY";
const TIMEOUT_MS = 10_000; // this endpoint's measured p99 latency x 1.5.
const MAX_RETRIES = 3;
type Page = { next_cursor: string | null; has_more: boolean };
type SocialCrawlResponse =
| { success: true; data: any; pagination?: Page; credits_used: number; request_id: string }
| { success: false; error: { type: string; message: string; retryable: boolean }; request_id: string };
const sleep = (ms: number) => new Promise((resolve) => setTimeout(resolve, ms));
// Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
const backoffMs = (attempt: number) => 2 ** attempt * 1000 * (0.5 + Math.random() / 2);
async function socialcrawl(url: URL) {
// One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
const idempotencyKey = crypto.randomUUID();
for (let attempt = 0; ; attempt++) {
let res: Response;
let body: SocialCrawlResponse;
try {
res = await fetch(url, {
headers: {
"x-api-key": API_KEY,
"Idempotency-Key": idempotencyKey,
},
signal: AbortSignal.timeout(TIMEOUT_MS),
});
body = (await res.json()) as SocialCrawlResponse;
} catch (error) {
// A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
if (attempt >= MAX_RETRIES) throw error;
await sleep(backoffMs(attempt));
continue;
}
if (body.success) return body;
// Branch on error.type, never on the message text.
if (body.error.type === "RESOURCE_NOT_FOUND") return null; // refunded: nothing to read
const retryAfter = res.headers.get("Retry-After");
// SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
const permanent = body.error.type === "SERVICE_UNAVAILABLE" && retryAfter === null;
if (!body.error.retryable || permanent || attempt >= MAX_RETRIES) {
throw new Error(`${body.error.type}: ${body.error.message} (request_id ${body.request_id})`);
}
// Retry-After (seconds) wins; otherwise back off.
await sleep(retryAfter ? Number(retryAfter) * 1000 : backoffMs(attempt));
}
}
const url = new URL("https://www.socialcrawl.dev/v1/tiktokshop/product/reviews");
url.searchParams.set("url", "https://www.tiktok.com/shop/pdp/cat-nail-clipper-by-potaroma-adjustable-sizes-built-in-file-safe-for-kittens-cats/1731578642912612516");
url.searchParams.set("label", "issue");
url.searchParams.set("region", "US");
// Walk the list: send pagination.next_cursor back as cursor until has_more is false.
const MAX_PAGES = 10; // each page is one call
const items: unknown[] = [];
for (let page = 0; page < MAX_PAGES; page++) {
const body = await socialcrawl(url);
if (!body) break;
items.push(...body.data.items);
const next = body.pagination?.next_cursor;
if (!body.pagination?.has_more || !next) break;
url.searchParams.set("cursor", next);
}
console.log(`${items.length} items`);Parameters worth sending
label=issueNames the product issue each review raises, at no extra credits; sentiment is free too.region=USResults for one market.
Parameters
| Parameter | Required | Description |
|---|---|---|
| url | No | Full URL of the TikTok Shop product page. Provide this or `product_id`. |
| product_id | No | The ID of the product (required if url is not provided) |
| region | No | ISO 3166-1 alpha-2 region for the product (e.g. `US`). Important when the product is regionally scoped. (US | GB | DE | FR | IT | ID | MY | MX | PH | SG | ES | TH | VN | BR | JP | IE) |
| page | No | Page number to retrieve, 10 reviews per page. Prefer passing back `pagination.next_cursor`, which carries the same position and stays correct if the underlying paging mechanism changes. |
| label | No | Optional CSV of SocialCrawl labels to add to every review. Without this param every page already carries sentiment and issue, free; label= adds the labels you name to them (the defaults keep running). sentiment and issue are free when asked for too; reports, incentivized and injection add 1 credit per started 25 newly judged reviews. judgments=off (or label=none) turns the default labels off. They read the review's title and text, never its stars. sentiment: how the reviewer feels, on five levels (level 0 to 4, score_0_1, confidence), plus rating_mismatch, true when the words clearly contradict the star rating (a glowing text under 1 star, a furious one under 5), null when the review has no rating. issue: the main problem the review reports (label: product_defect, sizing_or_fit, shipping_or_delivery, customer_service, price_or_value, missing_feature, other, or none, with confidence; label is null when unsure). reports (needs reports=): does this review say that the thing you describe happened (p, 0 to 1). incentivized: does the reviewer say they got the product free, discounted or rewarded for the review (p), and did the text carry a disclosure such as 'in exchange for my honest review', Vine or 체험단 (disclosed). injection flags text that addresses an AI system and tries to direct it (flagged, p); it never drops or rewrites a row. These are signals to read, never a verdict on a review or a reviewer. A review that could not be judged carries labels: null. Reviews already labelled for anyone are free, and so is a cached page. data.labels reports what was judged and billed. |
| reports | No | Required by label=reports, ignored otherwise. What to look for, in plain words, up to 300 characters, for example reports=the battery drains quickly or reports=배송이 늦음. Every review gains labels.reports.p, the probability that it says so, in any wording or language. Without it label=reports is skipped with the warning label_reports_needs_reports and is not billed. |
| judgments | No | Optional, on (the default) or off. By default every row gains free SocialCrawl judgments (computed.labels, and computed.relevance on search endpoints), reported in data.labels (mode default) and data.relevance (origin default), each with a status (complete, partial or skipped) and pending: the rows still being judged when the page was sent, which carry null now and are filled on your next call or cached read. Default judgments never add credits, never change an existing field, and never drop or reorder a row. off returns the page exactly as before, with none of those keys. label=none does the same. (on | off) |
| dry_run | No | Optional. When 1, return a cost preview for this labelled or relevance-filtered request without fetching the page or judging any row. data.estimate reports rows_expected, rows_cached, label_credits_min, label_credits_max and base_credits. 0 credits charged. (1) |
| label_evidence | No | Optional, only with label=. When 1, every labelled row also carries computed.labels_evidence.<preset> = { quote, sentence_index }: the sentence in the row that most clearly shows the label, copied verbatim. Absent or null when no single sentence shows it. (1) |
| fit | No | Optional. When goal, keep the rows and fields needed for the goal you pass in goal= (plus any that are uncertain, and the first and last), and replace the rest with a stub. data.held_back lists the held ids and a recall id that re-reads the full page from cache at no extra charge. Without this param the page is unchanged. (goal) |
| goal | No | Required by fit=goal. What you are trying to do, in your own words, up to 300 characters. |
| fit_tokens | No | Optional, only with fit=goal. Soft cap on how much of the page to keep, in tokens. Uncertain blocks and the first and last block are kept even if they exceed it. |
| since | No | Only rows published on or after this date: YYYY-MM-DD (midnight UTC) or an ISO 8601 timestamp. Rows older than it are left off each page. This list is not in date order, so the walk does not stop at the date: keep following `next_cursor`, and each page costs what a page costs even when every row on it is filtered out. A row with no date is kept. `published_after`, `start_date`, `from_date`, `publish_time` (`yesterday`, `this-week`, `this-month`, `last-3-months`, `last-6-months`) and `max_age_days` are accepted and applied as `since`. |
| until | No | Only rows published on or before this date: YYYY-MM-DD (that whole UTC day is included) or an ISO 8601 timestamp. Newer rows are left off each page and the walk does not stop, so older pages follow. A row with no date is kept. `published_before`, `end_date` and `to_date` are accepted and applied as `until`. |
| max_pages | No | 1 to 50 (default 1, or 50 when `max_items` or `max_credits` is sent). Walk up to this many pages in one call and return the rows from all of them. Each page walked is billed exactly as one call to this endpoint (a cached page is free) and counts against your rate limit; its charge and any refund are recorded under the page's own request id, listed in `data.walk.request_ids`. The walk stops early at the last page, or when the request's time budget runs low; `data.walk.stopped` says why (`end`, `max_pages`, `max_items`, `max_credits`, `time_budget`, `page_error`) and `pagination.next_cursor` continues from where it stopped. |
| max_items | No | 1 to 5000. Get more in one call: keep walking pages until the response holds at least this many rows, then stop with `data.walk.stopped: "max_items"`. The last page is returned whole (it was billed), so `data.items` can hold up to one page more than this, and `pagination.next_cursor` resumes right after it without skipping a row. Walks up to 50 pages unless `max_pages` says fewer; each page is billed as one call (a cached page is free). Add `max_credits` to cap the spend. A long walk can stop on the time budget first (`"time_budget"`): send the returned cursor with the same params to continue. |
| max_credits | No | 1 to 100000. The most this call may spend, across every page it walks. A page starts only while the credits already spent plus that page's price (or, when higher, the most any page of this walk has cost) still fit, so the call never goes past it; the walk then stops with `data.walk.stopped: "max_credits"` and the cursor to resume. Sent alone, it walks as far as the budget goes (up to 50 pages). A value below the price of one page is a free 400 whose `error.details.page_credits` names that price. Credits a row join (`include=`) adds are known only once a page has run, so page 1 is checked against its own price. |
What does the TikTok Shop Product Reviews API return?
Every response follows one unified schema. Here is a real, unmodified response body, so you can see the exact fields you get back before spending a credit.
Example response
{
"success": true,
"platform": "tiktokshop",
"endpoint": "/v1/tiktokshop/product/reviews",
"data": {
"items": [
{
"review": {
"id": "7609467006076651278",
"entity_id": "1731578642912612516",
"url": null,
"title": null,
"text": "Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted).",
"rating": {
"value": 5,
"max": 5
},
"author": {
"name": "user_54bd34",
"avatar_url": "https://example.com/avatars/user_d8d1d8.png",
"url": null,
"location": null,
"reviews_count": null
},
"helpful_votes": null,
"verified": true,
"source": null,
"language": null,
"original_language": null,
"translated": null,
"images": [],
"responses": null,
"published_at": "2026-02-21T23:38:43.706Z",
"ext": {
"tiktokshop": {
"reviewer_id": "user_4a2160",
"is_incentivized_review": false,
"sku_specification": "Sample comment text (redacted)."
}
}
}
},
{
"review": {
"id": "7629814466944173837",
"entity_id": "1731578642912612516",
"url": null,
"title": null,
"text": "Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted).",
"rating": {
"value": 5,
"max": 5
},
"author": {
"name": "user_5fc6a8",
"avatar_url": "https://example.com/avatars/user_740692.png",
"url": null,
"location": null,
"reviews_count": null
},
"helpful_votes": null,
"verified": true,
"source": null,
"language": null,
"original_language": null,
"translated": null,
"images": [],
"responses": null,
"published_at": "2026-04-17T19:37:03.661Z",
"ext": {
"tiktokshop": {
"reviewer_id": "user_906e2f",
"is_incentivized_review": false,
"sku_specification": "Sample comment text (redacted)."
}
}
}
}
],
"total": 1115,
"dropped": 0
},
"credits_used": 1,
"request_id": "req_example000000",
"cached": false,
"pagination": {
"next_cursor": "sc.eyJ2IjoyLCJjIjoiMiIsImUiOiJ0aWt0b2tzaG9wL3Byb2R1Y3QvcmV2aWV3cyIsInAiOiJwYWdlIn0",
"has_more": true,
"page_size": 10
},
"credits_remaining": 9999,
"redacted": true
}Live sample illustrating the unified response shape. Field values reflect the record you query.
How does the TikTok Shop Product Reviews API work?
Send a GET request with your API key and get back clean, structured JSON in our unified schema. Supported computed fields are populated when the source provides the required inputs.
Method
GET
Response
JSON
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import requests
response = requests.get(
'https://www.socialcrawl.dev/v1/tiktok/profile',
params={'handle': 'charlidamelio'},
headers={'x-api-key': 'sc_YOUR_API_KEY'}
)
data = response.json(){
"success": true,
"platform": "tiktok",
"data": {
"author": {
"username": "charlidamelio",
"followers": 152400000
},
"engagement": {
"likes": 12400000000,
"engagement_rate": 0.087
},
"metadata": {
"language": "en",
"content_category": "lifestyle"
}
}
}Have a question? We got answers
Find answers to frequently asked questions about SocialCrawl's API, pricing, and capabilities.
Contact usHow do I list TikTok Shop product reviews with an API?
Can I use a product_id instead of a URL?
What fields does each review include?
How do I get all reviews for a product?
How much does the TikTok Shop Reviews API cost?
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