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TikTok Shop Product Reviews API

Scrape TikTok Shop Product Reviews data with one API call. Returns reviews for a TikTok Shop product. Each review includes rating, text, author, buyer country, verified-purchase and incentivised-review flags, the purchased SKU, and a timestamp. Pages 10 reviews at a time through the standard `cursor` contract; `data.total` carries the product's full review count. Identify the product by `url` or by `product_id`.

Last updated October 2026Maintained by the SocialCrawl team

Returns reviews for a TikTok Shop product, each with a star rating, review text, author, and timestamp.

Use it to read what buyers actually said, since product gives only the rating and review count, and page through the whole review corpus with the cursor.

Searching 69 platforms in parallel

·TikTok logoTikTok·Instagram logoInstagram·YouTube logoYouTube·Facebook logoFacebook·X logoX·LinkedIn logoLinkedIn·Reddit logoReddit·Threads logoThreads·Pinterest logoPinterest·Twitch logoTwitch·Truth Social logoTruth Social·Snapchat logoSnapchat·Kick logoKick·Bluesky logoBluesky·Kwai logoKwai·Rumble logoRumble·Spotify logoSpotify·Apple Music logoApple Music·TikTok Shop logoTikTok Shop·Amazon Shop logoAmazon Shop·Google Shopping logoGoogle Shopping·Trustpilot logoTrustpilot·TripAdvisor logoTripAdvisor·Yelp logoYelp·Linktree logoLinktree·Komi logoKomi·Pillar logoPillar·lnk.bio logolnk.bio·Facebook Ads logoFacebook Ads·Google Ads logoGoogle Ads·LinkedIn Ads logoLinkedIn Ads·Google Search logoGoogle Search·Google News logoGoogle News·Finance logoFinance·Polymarket logoPolymarket·Tavily logoTavily·Hacker News logoHacker News·GitHub logoGitHub·Perplexity logoPerplexity·Naver logoNaver·Utility logoUtility·Universal Search logoUniversal Search
·TikTok logoTikTok·Instagram logoInstagram·YouTube logoYouTube·Facebook logoFacebook·X logoX·LinkedIn logoLinkedIn·Reddit logoReddit·Threads logoThreads·Pinterest logoPinterest·Twitch logoTwitch·Truth Social logoTruth Social·Snapchat logoSnapchat·Kick logoKick·Bluesky logoBluesky·Kwai logoKwai·Rumble logoRumble·Spotify logoSpotify·Apple Music logoApple Music·TikTok Shop logoTikTok Shop·Amazon Shop logoAmazon Shop·Google Shopping logoGoogle Shopping·Trustpilot logoTrustpilot·TripAdvisor logoTripAdvisor·Yelp logoYelp·Linktree logoLinktree·Komi logoKomi·Pillar logoPillar·lnk.bio logolnk.bio·Facebook Ads logoFacebook Ads·Google Ads logoGoogle Ads·LinkedIn Ads logoLinkedIn Ads·Google Search logoGoogle Search·Google News logoGoogle News·Finance logoFinance·Polymarket logoPolymarket·Tavily logoTavily·Hacker News logoHacker News·GitHub logoGitHub·Perplexity logoPerplexity·Naver logoNaver·Utility logoUtility·Universal Search logoUniversal Search
·TikTok logoTikTok·Instagram logoInstagram·YouTube logoYouTube·Facebook logoFacebook·X logoX·LinkedIn logoLinkedIn·Reddit logoReddit·Threads logoThreads·Pinterest logoPinterest·Twitch logoTwitch·Truth Social logoTruth Social·Snapchat logoSnapchat·Kick logoKick·Bluesky logoBluesky·Kwai logoKwai·Rumble logoRumble·Spotify logoSpotify·Apple Music logoApple Music·TikTok Shop logoTikTok Shop·Amazon Shop logoAmazon Shop·Google Shopping logoGoogle Shopping·Trustpilot logoTrustpilot·TripAdvisor logoTripAdvisor·Yelp logoYelp·Linktree logoLinktree·Komi logoKomi·Pillar logoPillar·lnk.bio logolnk.bio·Facebook Ads logoFacebook Ads·Google Ads logoGoogle Ads·LinkedIn Ads logoLinkedIn Ads·Google Search logoGoogle Search·Google News logoGoogle News·Finance logoFinance·Polymarket logoPolymarket·Tavily logoTavily·Hacker News logoHacker News·GitHub logoGitHub·Perplexity logoPerplexity·Naver logoNaver·Utility logoUtility·Universal Search logoUniversal Search
·TikTok logoTikTok·Instagram logoInstagram·YouTube logoYouTube·Facebook logoFacebook·X logoX·LinkedIn logoLinkedIn·Reddit logoReddit·Threads logoThreads·Pinterest logoPinterest·Twitch logoTwitch·Truth Social logoTruth Social·Snapchat logoSnapchat·Kick logoKick·Bluesky logoBluesky·Kwai logoKwai·Rumble logoRumble·Spotify logoSpotify·Apple Music logoApple Music·TikTok Shop logoTikTok Shop·Amazon Shop logoAmazon Shop·Google Shopping logoGoogle Shopping·Trustpilot logoTrustpilot·TripAdvisor logoTripAdvisor·Yelp logoYelp·Linktree logoLinktree·Komi logoKomi·Pillar logoPillar·lnk.bio logolnk.bio·Facebook Ads logoFacebook Ads·Google Ads logoGoogle Ads·LinkedIn Ads logoLinkedIn Ads·Google Search logoGoogle Search·Google News logoGoogle News·Finance logoFinance·Polymarket logoPolymarket·Tavily logoTavily·Hacker News logoHacker News·GitHub logoGitHub·Perplexity logoPerplexity·Naver logoNaver·Utility logoUtility·Universal Search logoUniversal Search
TikTok Shop API

What can you do with the Product Reviews API?

The Product Reviews endpoint gives you structured TikTok Shop data with computed fields in a single request. No scraping infrastructure to build or maintain.

Example Request

# GET /v1/tiktokshop/product/reviews: Metered: holds 1 credit per page up front and refunds what the call does not use. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
# --max-time 10: this endpoint's measured p99 latency x 1.5.
# --retry 3: retries timeouts, 429 and 5xx, honoring Retry-After.
# -o response.json keeps only the final attempt's body.
# One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
# Next page: send pagination.next_cursor back as cursor until pagination.has_more is false.
IDEMPOTENCY_KEY=$(od -An -N16 -tx1 /dev/urandom | tr -d ' \n')
curl -sS --max-time 10 --retry 3 -o response.json \
  -H "x-api-key: YOUR_API_KEY" \
  -H "Idempotency-Key: $IDEMPOTENCY_KEY" \
  "https://www.socialcrawl.dev/v1/tiktokshop/product/reviews?url=https%3A%2F%2Fwww.tiktok.com%2Fshop%2Fpdp%2Fcat-nail-clipper-by-potaroma-adjustable-sizes-built-in-file-safe-for-kittens-cats%2F1731578642912612516&label=issue&region=US" && cat response.json
# GET /v1/tiktokshop/product/reviews: Metered: holds 1 credit per page up front and refunds what the call does not use. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
import os
import random
import time
import uuid

import requests

API_KEY = os.environ.get("SOCIALCRAWL_API_KEY", "YOUR_API_KEY")
TIMEOUT_S = 10  # this endpoint's measured p99 latency x 1.5.
MAX_RETRIES = 3
URL = "https://www.socialcrawl.dev/v1/tiktokshop/product/reviews"


def backoff(attempt):
    # Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
    return 2 ** attempt * (0.5 + random.random() / 2)


def socialcrawl(params):
    # One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
    idempotency_key = str(uuid.uuid4())
    for attempt in range(MAX_RETRIES + 1):
        try:
            res = requests.get(
                URL,
                params=params,
                headers={"x-api-key": API_KEY, "Idempotency-Key": idempotency_key},
                timeout=TIMEOUT_S,
            )
            body = res.json()
        except (requests.RequestException, ValueError):
            # A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
            if attempt == MAX_RETRIES:
                raise
            time.sleep(backoff(attempt))
            continue
        if body["success"]:
            return body
        error = body["error"]
        # Branch on error["type"], never on the message text.
        if error["type"] == "RESOURCE_NOT_FOUND":
            return None  # refunded: nothing to read
        retry_after = res.headers.get("Retry-After")
        # SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
        permanent = error["type"] == "SERVICE_UNAVAILABLE" and retry_after is None
        if not error.get("retryable") or permanent or attempt == MAX_RETRIES:
            raise RuntimeError(f"{error['type']}: {error['message']} (request_id {body['request_id']})")
        # Retry-After (seconds) wins; otherwise back off.
        time.sleep(float(retry_after) if retry_after else backoff(attempt))


params = {
    "url": "https://www.tiktok.com/shop/pdp/cat-nail-clipper-by-potaroma-adjustable-sizes-built-in-file-safe-for-kittens-cats/1731578642912612516",
    "label": "issue",
    "region": "US",
}

# Walk the list: send pagination.next_cursor back as cursor until has_more is false.
MAX_PAGES = 10  # each page is one call
items = []
for _ in range(MAX_PAGES):
    body = socialcrawl(params)
    if body is None:
        break
    items.extend(body["data"]["items"])
    page = body.get("pagination") or {}
    if not page.get("has_more") or not page.get("next_cursor"):
        break
    params["cursor"] = page["next_cursor"]
print(f"{len(items)} items")
// GET /v1/tiktokshop/product/reviews: Metered: holds 1 credit per page up front and refunds what the call does not use. Cache hits are free and failed calls are refunded.
// Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
const API_KEY = process.env.SOCIALCRAWL_API_KEY ?? "YOUR_API_KEY";
const TIMEOUT_MS = 10_000; // this endpoint's measured p99 latency x 1.5.
const MAX_RETRIES = 3;

type Page = { next_cursor: string | null; has_more: boolean };
type SocialCrawlResponse =
  | { success: true; data: any; pagination?: Page; credits_used: number; request_id: string }
  | { success: false; error: { type: string; message: string; retryable: boolean }; request_id: string };

const sleep = (ms: number) => new Promise((resolve) => setTimeout(resolve, ms));
// Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
const backoffMs = (attempt: number) => 2 ** attempt * 1000 * (0.5 + Math.random() / 2);

async function socialcrawl(url: URL) {
  // One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
  const idempotencyKey = crypto.randomUUID();
  for (let attempt = 0; ; attempt++) {
    let res: Response;
    let body: SocialCrawlResponse;
    try {
      res = await fetch(url, {
        headers: {
          "x-api-key": API_KEY,
          "Idempotency-Key": idempotencyKey,
        },
        signal: AbortSignal.timeout(TIMEOUT_MS),
      });
      body = (await res.json()) as SocialCrawlResponse;
    } catch (error) {
      // A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
      if (attempt >= MAX_RETRIES) throw error;
      await sleep(backoffMs(attempt));
      continue;
    }
    if (body.success) return body;
    // Branch on error.type, never on the message text.
    if (body.error.type === "RESOURCE_NOT_FOUND") return null; // refunded: nothing to read
    const retryAfter = res.headers.get("Retry-After");
    // SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
    const permanent = body.error.type === "SERVICE_UNAVAILABLE" && retryAfter === null;
    if (!body.error.retryable || permanent || attempt >= MAX_RETRIES) {
      throw new Error(`${body.error.type}: ${body.error.message} (request_id ${body.request_id})`);
    }
    // Retry-After (seconds) wins; otherwise back off.
    await sleep(retryAfter ? Number(retryAfter) * 1000 : backoffMs(attempt));
  }
}

const url = new URL("https://www.socialcrawl.dev/v1/tiktokshop/product/reviews");
url.searchParams.set("url", "https://www.tiktok.com/shop/pdp/cat-nail-clipper-by-potaroma-adjustable-sizes-built-in-file-safe-for-kittens-cats/1731578642912612516");
url.searchParams.set("label", "issue");
url.searchParams.set("region", "US");

// Walk the list: send pagination.next_cursor back as cursor until has_more is false.
const MAX_PAGES = 10; // each page is one call
const items: unknown[] = [];
for (let page = 0; page < MAX_PAGES; page++) {
  const body = await socialcrawl(url);
  if (!body) break;
  items.push(...body.data.items);
  const next = body.pagination?.next_cursor;
  if (!body.pagination?.has_more || !next) break;
  url.searchParams.set("cursor", next);
}
console.log(`${items.length} items`);

Parameters worth sending

  • label=issue Names the product issue each review raises, at no extra credits; sentiment is free too.
  • region=US Results for one market.

Parameters

ParameterRequiredDescription
urlNoFull URL of the TikTok Shop product page. Provide this or `product_id`.
product_idNoThe ID of the product (required if url is not provided)
regionNoISO 3166-1 alpha-2 region for the product (e.g. `US`). Important when the product is regionally scoped. (US | GB | DE | FR | IT | ID | MY | MX | PH | SG | ES | TH | VN | BR | JP | IE)
pageNoPage number to retrieve, 10 reviews per page. Prefer passing back `pagination.next_cursor`, which carries the same position and stays correct if the underlying paging mechanism changes.
labelNoOptional CSV of SocialCrawl labels to add to every review. Without this param every page already carries sentiment and issue, free; label= adds the labels you name to them (the defaults keep running). sentiment and issue are free when asked for too; reports, incentivized and injection add 1 credit per started 25 newly judged reviews. judgments=off (or label=none) turns the default labels off. They read the review's title and text, never its stars. sentiment: how the reviewer feels, on five levels (level 0 to 4, score_0_1, confidence), plus rating_mismatch, true when the words clearly contradict the star rating (a glowing text under 1 star, a furious one under 5), null when the review has no rating. issue: the main problem the review reports (label: product_defect, sizing_or_fit, shipping_or_delivery, customer_service, price_or_value, missing_feature, other, or none, with confidence; label is null when unsure). reports (needs reports=): does this review say that the thing you describe happened (p, 0 to 1). incentivized: does the reviewer say they got the product free, discounted or rewarded for the review (p), and did the text carry a disclosure such as 'in exchange for my honest review', Vine or 체험단 (disclosed). injection flags text that addresses an AI system and tries to direct it (flagged, p); it never drops or rewrites a row. These are signals to read, never a verdict on a review or a reviewer. A review that could not be judged carries labels: null. Reviews already labelled for anyone are free, and so is a cached page. data.labels reports what was judged and billed.
reportsNoRequired by label=reports, ignored otherwise. What to look for, in plain words, up to 300 characters, for example reports=the battery drains quickly or reports=배송이 늦음. Every review gains labels.reports.p, the probability that it says so, in any wording or language. Without it label=reports is skipped with the warning label_reports_needs_reports and is not billed.
judgmentsNoOptional, on (the default) or off. By default every row gains free SocialCrawl judgments (computed.labels, and computed.relevance on search endpoints), reported in data.labels (mode default) and data.relevance (origin default), each with a status (complete, partial or skipped) and pending: the rows still being judged when the page was sent, which carry null now and are filled on your next call or cached read. Default judgments never add credits, never change an existing field, and never drop or reorder a row. off returns the page exactly as before, with none of those keys. label=none does the same. (on | off)
dry_runNoOptional. When 1, return a cost preview for this labelled or relevance-filtered request without fetching the page or judging any row. data.estimate reports rows_expected, rows_cached, label_credits_min, label_credits_max and base_credits. 0 credits charged. (1)
label_evidenceNoOptional, only with label=. When 1, every labelled row also carries computed.labels_evidence.<preset> = { quote, sentence_index }: the sentence in the row that most clearly shows the label, copied verbatim. Absent or null when no single sentence shows it. (1)
fitNoOptional. When goal, keep the rows and fields needed for the goal you pass in goal= (plus any that are uncertain, and the first and last), and replace the rest with a stub. data.held_back lists the held ids and a recall id that re-reads the full page from cache at no extra charge. Without this param the page is unchanged. (goal)
goalNoRequired by fit=goal. What you are trying to do, in your own words, up to 300 characters.
fit_tokensNoOptional, only with fit=goal. Soft cap on how much of the page to keep, in tokens. Uncertain blocks and the first and last block are kept even if they exceed it.
sinceNoOnly rows published on or after this date: YYYY-MM-DD (midnight UTC) or an ISO 8601 timestamp. Rows older than it are left off each page. This list is not in date order, so the walk does not stop at the date: keep following `next_cursor`, and each page costs what a page costs even when every row on it is filtered out. A row with no date is kept. `published_after`, `start_date`, `from_date`, `publish_time` (`yesterday`, `this-week`, `this-month`, `last-3-months`, `last-6-months`) and `max_age_days` are accepted and applied as `since`.
untilNoOnly rows published on or before this date: YYYY-MM-DD (that whole UTC day is included) or an ISO 8601 timestamp. Newer rows are left off each page and the walk does not stop, so older pages follow. A row with no date is kept. `published_before`, `end_date` and `to_date` are accepted and applied as `until`.
max_pagesNo1 to 50 (default 1, or 50 when `max_items` or `max_credits` is sent). Walk up to this many pages in one call and return the rows from all of them. Each page walked is billed exactly as one call to this endpoint (a cached page is free) and counts against your rate limit; its charge and any refund are recorded under the page's own request id, listed in `data.walk.request_ids`. The walk stops early at the last page, or when the request's time budget runs low; `data.walk.stopped` says why (`end`, `max_pages`, `max_items`, `max_credits`, `time_budget`, `page_error`) and `pagination.next_cursor` continues from where it stopped.
max_itemsNo1 to 5000. Get more in one call: keep walking pages until the response holds at least this many rows, then stop with `data.walk.stopped: "max_items"`. The last page is returned whole (it was billed), so `data.items` can hold up to one page more than this, and `pagination.next_cursor` resumes right after it without skipping a row. Walks up to 50 pages unless `max_pages` says fewer; each page is billed as one call (a cached page is free). Add `max_credits` to cap the spend. A long walk can stop on the time budget first (`"time_budget"`): send the returned cursor with the same params to continue.
max_creditsNo1 to 100000. The most this call may spend, across every page it walks. A page starts only while the credits already spent plus that page's price (or, when higher, the most any page of this walk has cost) still fit, so the call never goes past it; the walk then stops with `data.walk.stopped: "max_credits"` and the cursor to resume. Sent alone, it walks as far as the budget goes (up to 50 pages). A value below the price of one page is a free 400 whose `error.details.page_credits` names that price. Credits a row join (`include=`) adds are known only once a page has run, so page 1 is checked against its own price.
Example Response

What does the TikTok Shop Product Reviews API return?

Every response follows one unified schema. Here is a real, unmodified response body, so you can see the exact fields you get back before spending a credit.

Example response
{
  "success": true,
  "platform": "tiktokshop",
  "endpoint": "/v1/tiktokshop/product/reviews",
  "data": {
    "items": [
      {
        "review": {
          "id": "7609467006076651278",
          "entity_id": "1731578642912612516",
          "url": null,
          "title": null,
          "text": "Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted).",
          "rating": {
            "value": 5,
            "max": 5
          },
          "author": {
            "name": "user_54bd34",
            "avatar_url": "https://example.com/avatars/user_d8d1d8.png",
            "url": null,
            "location": null,
            "reviews_count": null
          },
          "helpful_votes": null,
          "verified": true,
          "source": null,
          "language": null,
          "original_language": null,
          "translated": null,
          "images": [],
          "responses": null,
          "published_at": "2026-02-21T23:38:43.706Z",
          "ext": {
            "tiktokshop": {
              "reviewer_id": "user_4a2160",
              "is_incentivized_review": false,
              "sku_specification": "Sample comment text (redacted)."
            }
          }
        }
      },
      {
        "review": {
          "id": "7629814466944173837",
          "entity_id": "1731578642912612516",
          "url": null,
          "title": null,
          "text": "Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted). Sample comment text (redacted).",
          "rating": {
            "value": 5,
            "max": 5
          },
          "author": {
            "name": "user_5fc6a8",
            "avatar_url": "https://example.com/avatars/user_740692.png",
            "url": null,
            "location": null,
            "reviews_count": null
          },
          "helpful_votes": null,
          "verified": true,
          "source": null,
          "language": null,
          "original_language": null,
          "translated": null,
          "images": [],
          "responses": null,
          "published_at": "2026-04-17T19:37:03.661Z",
          "ext": {
            "tiktokshop": {
              "reviewer_id": "user_906e2f",
              "is_incentivized_review": false,
              "sku_specification": "Sample comment text (redacted)."
            }
          }
        }
      }
    ],
    "total": 1115,
    "dropped": 0
  },
  "credits_used": 1,
  "request_id": "req_example000000",
  "cached": false,
  "pagination": {
    "next_cursor": "sc.eyJ2IjoyLCJjIjoiMiIsImUiOiJ0aWt0b2tzaG9wL3Byb2R1Y3QvcmV2aWV3cyIsInAiOiJwYWdlIn0",
    "has_more": true,
    "page_size": 10
  },
  "credits_remaining": 9999,
  "redacted": true
}

Live sample illustrating the unified response shape. Field values reflect the record you query.

API Details

How does the TikTok Shop Product Reviews API work?

Send a GET request with your API key and get back clean, structured JSON in our unified schema. Supported computed fields are populated when the source provides the required inputs.

Method

GET

Response

JSON

Why SocialCrawl

Why use SocialCrawl for TikTok Shop Product Reviews data?

We handle the complexity of TikTok Shop data extraction so you can focus on building. Unified schema, AI enrichment, and zero platform logic in your code.

Developer First

How do you scrape social media data in seconds?

The fastest social media scraping API for developers. Scrape profiles, posts, comments, and analytics from 69 platforms covering 10B+ monthly active users.

One schema, every platform

Query 69 platforms with identical response structures. Write your integration once.

Computed fields, not just scraped

When an endpoint supports these metrics and the source provides the required inputs, the normalized record includes engagement_rate, estimated_reach, content_category, and language. Ready to use.

See your data before you code

Visual Data Explorer. Paste any URL, get rich result cards, sortable tables, CSV export.

import requests

response = requests.get(
    'https://www.socialcrawl.dev/v1/tiktok/profile',
    params={'handle': 'charlidamelio'},
    headers={'x-api-key': 'sc_YOUR_API_KEY'}
)
data = response.json()
[ .JSON ]
{
  "success": true,
  "platform": "tiktok",
  "data": {
    "author": {
      "username": "charlidamelio",
      "followers": 152400000
    },
    "engagement": {
      "likes": 12400000000,
      "engagement_rate": 0.087
    },
    "metadata": {
      "language": "en",
      "content_category": "lifestyle"
    }
  }
}
+ 69 platforms
FAQ

Have a question? We got answers

Find answers to frequently asked questions about SocialCrawl's API, pricing, and capabilities.

Contact us
How do I list TikTok Shop product reviews with an API?
Send a GET request to /v1/tiktokshop/product/reviews with either the product URL or product_id. SocialCrawl returns a paginated list of reviews with rating, review text, author name, and creation timestamp.
Can I use a product_id instead of a URL?
Yes. The endpoint requires exactly one of url or product_id. If you already have the product id from a previous response, passing product_id skips URL parsing and is slightly faster.
What fields does each review include?
Each review returns review id, rating (1-5 stars), review text, author display name, author avatar URL, creation timestamp, and an array of attached images if the reviewer uploaded any.
How do I get all reviews for a product?
Pass back pagination.next_cursor from the previous response until has_more is false. Each page returns 10 reviews, data.total carries the product’s full review count, and reaching the end of the corpus returns a 404 at 0 credits, which is the normal terminator rather than an error. Rows are de-duplicated across pages.
How much does the TikTok Shop Reviews API cost?
Each request costs 1 credit on the standard tier regardless of how many reviews are returned in the page. New accounts get 100 free credits with no credit card required.

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🤖 AI agent or LLM? Read this page as markdown