Google Search Business Questions API
Scrape Google Search Business Questions data with one API call. Returns the community Q&A on a Google Business Profile: each question and its answers flattened into one comment list linked by parent_id. Identify the business by keyword, cid, or place_id.
Last updated October 2026Maintained by the SocialCrawl team
Returns the public questions and answers on a Google Business Profile as one list, where each answer links back to its question by parent_id.
Use it to see what customers ask a business, as opposed to business/extended-reviews which returns ratings and opinions.
Searching 69 platforms in parallel
What can you do with the Business Questions API?
The Business Questions endpoint gives you structured Google Search data with computed fields in a single request. No scraping infrastructure to build or maintain.
Example Request
# GET /v1/google/business/questions: 5 credits per call. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
# --max-time 60: the API's own time limit for this endpoint.
# --retry 3: retries timeouts, 429 and 5xx, honoring Retry-After.
# -o response.json keeps only the final attempt's body.
# One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
IDEMPOTENCY_KEY=$(od -An -N16 -tx1 /dev/urandom | tr -d ' \n')
curl -sS --max-time 60 --retry 3 -o response.json \
-H "x-api-key: YOUR_API_KEY" \
-H "Idempotency-Key: $IDEMPOTENCY_KEY" \
"https://www.socialcrawl.dev/v1/google/business/questions?keyword=Starbucks+Reserve+Roastery+New+York" && cat response.json# GET /v1/google/business/questions: 5 credits per call. Cache hits are free and failed calls are refunded.
# Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
import os
import random
import time
import uuid
import requests
API_KEY = os.environ.get("SOCIALCRAWL_API_KEY", "YOUR_API_KEY")
TIMEOUT_S = 60 # the API's own time limit for this endpoint.
MAX_RETRIES = 3
URL = "https://www.socialcrawl.dev/v1/google/business/questions"
def backoff(attempt):
# Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
return 2 ** attempt * (0.5 + random.random() / 2)
def socialcrawl(params):
# One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
idempotency_key = str(uuid.uuid4())
for attempt in range(MAX_RETRIES + 1):
try:
res = requests.get(
URL,
params=params,
headers={"x-api-key": API_KEY, "Idempotency-Key": idempotency_key},
timeout=TIMEOUT_S,
)
body = res.json()
except (requests.RequestException, ValueError):
# A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
if attempt == MAX_RETRIES:
raise
time.sleep(backoff(attempt))
continue
if body["success"]:
return body
error = body["error"]
# Branch on error["type"], never on the message text.
if error["type"] == "RESOURCE_NOT_FOUND":
return None # refunded: nothing to read
retry_after = res.headers.get("Retry-After")
# SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
permanent = error["type"] == "SERVICE_UNAVAILABLE" and retry_after is None
if not error.get("retryable") or permanent or attempt == MAX_RETRIES:
raise RuntimeError(f"{error['type']}: {error['message']} (request_id {body['request_id']})")
# Retry-After (seconds) wins; otherwise back off.
time.sleep(float(retry_after) if retry_after else backoff(attempt))
params = {
"keyword": "Starbucks Reserve Roastery New York",
}
body = socialcrawl(params)
if body is not None:
print(body["data"])// GET /v1/google/business/questions: 5 credits per call. Cache hits are free and failed calls are refunded.
// Check the price first for 0 credits: add dry_run=1 to the query. Nothing is fetched or charged.
const API_KEY = process.env.SOCIALCRAWL_API_KEY ?? "YOUR_API_KEY";
const TIMEOUT_MS = 60_000; // the API's own time limit for this endpoint.
const MAX_RETRIES = 3;
type Page = { next_cursor: string | null; has_more: boolean };
type SocialCrawlResponse =
| { success: true; data: any; pagination?: Page; credits_used: number; request_id: string }
| { success: false; error: { type: string; message: string; retryable: boolean }; request_id: string };
const sleep = (ms: number) => new Promise((resolve) => setTimeout(resolve, ms));
// Exponential backoff with jitter: about 1 s, 2 s, then 4 s.
const backoffMs = (attempt: number) => 2 ** attempt * 1000 * (0.5 + Math.random() / 2);
async function socialcrawl(url: URL) {
// One Idempotency-Key per request, reused on every retry, so a retried call is never charged twice.
const idempotencyKey = crypto.randomUUID();
for (let attempt = 0; ; attempt++) {
let res: Response;
let body: SocialCrawlResponse;
try {
res = await fetch(url, {
headers: {
"x-api-key": API_KEY,
"Idempotency-Key": idempotencyKey,
},
signal: AbortSignal.timeout(TIMEOUT_MS),
});
body = (await res.json()) as SocialCrawlResponse;
} catch (error) {
// A timeout, a dropped connection or a non-JSON gateway page: retry with the same key.
if (attempt >= MAX_RETRIES) throw error;
await sleep(backoffMs(attempt));
continue;
}
if (body.success) return body;
// Branch on error.type, never on the message text.
if (body.error.type === "RESOURCE_NOT_FOUND") return null; // refunded: nothing to read
const retryAfter = res.headers.get("Retry-After");
// SERVICE_UNAVAILABLE without Retry-After is a withdrawn endpoint: permanent.
const permanent = body.error.type === "SERVICE_UNAVAILABLE" && retryAfter === null;
if (!body.error.retryable || permanent || attempt >= MAX_RETRIES) {
throw new Error(`${body.error.type}: ${body.error.message} (request_id ${body.request_id})`);
}
// Retry-After (seconds) wins; otherwise back off.
await sleep(retryAfter ? Number(retryAfter) * 1000 : backoffMs(attempt));
}
}
const url = new URL("https://www.socialcrawl.dev/v1/google/business/questions");
url.searchParams.set("keyword", "Starbucks Reserve Roastery New York");
const body = await socialcrawl(url);
if (body) console.log(body.data);Parameters
| Parameter | Required | Description |
|---|---|---|
| keyword | No | Business name + location (e.g. 'Starbucks Reserve Roastery New York'). |
| cid | No | Google customer id (cid) of the business. |
| place_id | No | Google place_id of the business. |
| location_name | No | Geographic context as 'City,Region,Country'. |
| language_name | No | Result language (default 'English'). |
| depth | No | Number of questions to return (default 20). |
| since | No | Only rows published on or after this date: YYYY-MM-DD (midnight UTC) or an ISO 8601 timestamp. Rows older than it are left off each page. This list is not in date order, so the walk does not stop at the date: keep following `next_cursor`, and each page costs what a page costs even when every row on it is filtered out. A row with no date is kept. `published_after`, `start_date`, `from_date`, `publish_time` (`yesterday`, `this-week`, `this-month`, `last-3-months`, `last-6-months`) and `max_age_days` are accepted and applied as `since`. |
| until | No | Only rows published on or before this date: YYYY-MM-DD (that whole UTC day is included) or an ISO 8601 timestamp. Newer rows are left off each page and the walk does not stop, so older pages follow. A row with no date is kept. `published_before`, `end_date` and `to_date` are accepted and applied as `until`. |
What does the Google Search Business Questions API return?
Every response follows one unified schema. Here is a real, unmodified response body, so you can see the exact fields you get back before spending a credit.
Example response
{
"success": true,
"platform": "youtube",
"endpoint": "/v1/youtube/video/comments",
"data": {
"items": [
{
"comment": {
"id": "Ugzge340dBgB75hWBm54AaABAg",
"url": null,
"parent_id": null,
"post_id": "dQw4w9WgXcQ",
"text": "Sample comment text (redacted).",
"author": {
"username": "user_607bca",
"display_name": "user_607bca",
"avatar_url": "https://example.com/avatars/user_b3bde6.png",
"verified": null
},
"engagement": {
"likes": 322497,
"replies": 1000
},
"flags": {
"pinned": null,
"deleted": false
},
"published_at": "2025-04-22T19:05:08.000Z",
"ext": {
"replies_token": "sc2.eyJzIjoiYSIsImMiOiJVZ3pnZTM0MGRCZ0I3NWhXQm01NEFhQUJBZyJ9",
"updated_at": "2025-04-22T19:05:08Z",
"author_channel_id": "user_0faa89",
"author_url": "https://example.com/user_fa30a8",
"viewer_rating": "Sample comment text (redacted).",
"text_original": "Sample comment text (redacted).",
"preview_replies": [
{
"id": "Ugzge340dBgB75hWBm54AaABAg.AHE8_QAWJx9AHE9eIiztxR",
"channelId": "user_b70959",
"videoId": "dQw4w9WgXcQ",
"textDisplay": "Sample comment text (redacted).",
"textOriginal": "Sample comment text (redacted).",
"parentId": "Ugzge340dBgB75hWBm54AaABAg",
"authorDisplayName": "user_a07ce6",
"authorProfileImageUrl": "https://example.com/avatars/user_b7fd7d.png",
"authorChannelUrl": "https://example.com/user_7ab559",
"authorChannelId": {
"value": "user_5afaba"
},
"canRate": true,
"viewerRating": "Sample comment text (redacted).",
"likeCount": 7573,
"publishedAt": "2025-04-22T19:14:32Z",
"updatedAt": "2025-04-22T19:14:32Z"
},
{
"id": "Ugzge340dBgB75hWBm54AaABAg.AHE8_QAWJx9AHEAB_-JmDA",
"channelId": "user_b70959",
"videoId": "dQw4w9WgXcQ",
"textDisplay": "Sample comment text (redacted).",
"textOriginal": "Sample comment text (redacted).",
"parentId": "Ugzge340dBgB75hWBm54AaABAg",
"authorDisplayName": "user_d8b3d6",
"authorProfileImageUrl": "https://example.com/avatars/user_2ece01.png",
"authorChannelUrl": "https://example.com/user_7a3f35",
"authorChannelId": {
"value": "user_da87da"
},
"canRate": true,
"viewerRating": "Sample comment text (redacted).",
"likeCount": 3180,
"publishedAt": "2025-04-22T19:19:13Z",
"updatedAt": "2025-04-22T19:19:13Z"
}
]
}
},
"computed": {
"language": "en",
"labels": {
"sentiment": {
"level": 3,
"score_0_1": 0.85,
"confidence": 0.61
},
"question": {
"p": 0.03
},
"purchase_intent": {
"p": 0.02
},
"complaint": {
"p": 0.04
}
}
}
},
{
"comment": {
"id": "UgzjClLu_KHsDVWheGx4AaABAg",
"url": null,
"parent_id": null,
"post_id": "dQw4w9WgXcQ",
"text": "Sample comment text (redacted).",
"author": {
"username": "user_f90324",
"display_name": "user_f90324",
"avatar_url": "https://example.com/avatars/user_191ddb.png",
"verified": null
},
"engagement": {
"likes": 1,
"replies": 0
},
"flags": {
"pinned": null,
"deleted": false
},
"published_at": "2026-10-02T15:39:20.000Z",
"ext": {
"replies_token": "sc2.eyJzIjoiYSIsImMiOiJVZ3pqQ2xMdV9LSHNEVldoZUd4NEFhQUJBZyJ9",
"updated_at": "2026-10-02T15:39:20Z",
"author_channel_id": "user_121069",
"author_url": "https://example.com/user_ec3ca5",
"viewer_rating": "Sample comment text (redacted).",
"text_original": "Sample comment text (redacted)."
}
},
"computed": {
"language": "en",
"labels": {
"sentiment": {
"level": 3,
"score_0_1": 0.76,
"confidence": 0.8
},
"question": {
"p": 0.02
},
"purchase_intent": {
"p": 0.02
},
"complaint": {
"p": 0.03
}
}
}
}
],
"next_cursor": "sc2.eyJzIjoiYSIsImMiOiJzYzEuZXlKaklqb2lXakpXTUZneU5XeGtNbFo2WkVZNWJXRllTbnBrUXpCMFVUSmtibE5YWkVKVlZscEhUakphVTFRd1NrcFNhMDVPV2pKa1NGRlZSbFJSYkVad1drVnNRMW93U2taYU1WWktZVlZPUWxkVlJrTlRWVnBFVXpKa2JsSXdSa0pWTUVwU1lWVm9TbEZ0WkVKU1YyUldVMWMxY0ZGV2JFSlJhMnhIVVRCc2Nsb3daRUpSVjJ4RldqSTVUbEV3ZEd4YU1UZzFWbFZrUmxNeWF6Rk9SWEJDVWtaV1FsRnNiRUpWVVQwOUlpd2ljeUk2V3lKVlozcG5aVE0wTUdSQ1owSTNOV2hYUW0wMU5FRmhRVUpCWnlJc0lsVm5lbXBEYkV4MVgwdEljMFJXVjJobFIzZzBRV0ZCUWtGbklsMTkifQ",
"total": null,
"labels": {
"presets": [
"sentiment",
"question"
],
"rows": 2,
"labelled": 2,
"cached": 1,
"skipped": 0,
"unjudged": 0,
"dropped": 0,
"dropped_ids": [],
"extra_credits": 0,
"methodology_version": "labels/1",
"mode": "default",
"status": "complete",
"pending": 0,
"pending_ids": []
},
"label_share": {
"policy_version": "share/1",
"presets": {
"question": {
"n": 2,
"counted": 0,
"abstained": 0,
"share": null,
"low": 0,
"high": 0.575,
"receipts": [],
"policy_version": "share/1",
"too_few": true,
"at_cut": 0,
"nulls": 0,
"low_confidence": 0
},
"purchase_intent": {
"n": 2,
"counted": 0,
"abstained": 0,
"share": null,
"low": 0,
"high": 0.575,
"receipts": [],
"policy_version": "share/1",
"too_few": true,
"at_cut": 0,
"nulls": 0,
"low_confidence": 0
},
"complaint": {
"n": 2,
"counted": 0,
"abstained": 0,
"share": null,
"low": 0,
"high": 0.575,
"receipts": [],
"policy_version": "share/1",
"too_few": true,
"at_cut": 0,
"nulls": 0,
"low_confidence": 0
},
"sentiment": {
"positive": {
"n": 2,
"counted": 2,
"abstained": 0,
"share": null,
"low": 0.425,
"high": 1,
"receipts": [
{
"id": "Ugzge340dBgB75hWBm54AaABAg",
"text": "Sample comment text (redacted)."
},
{
"id": "UgzjClLu_KHsDVWheGx4AaABAg",
"text": "Sample comment text (redacted)."
}
],
"policy_version": "share/1",
"too_few": true,
"at_cut": 2,
"nulls": 0,
"low_confidence": 0
},
"neutral": {
"n": 2,
"counted": 0,
"abstained": 0,
"share": null,
"low": 0,
"high": 0.575,
"receipts": [],
"policy_version": "share/1",
"too_few": true,
"at_cut": 0,
"nulls": 0,
"low_confidence": 0
},
"negative": {
"n": 2,
"counted": 0,
"abstained": 0,
"share": null,
"low": 0,
"high": 0.575,
"receipts": [],
"policy_version": "share/1",
"too_few": true,
"at_cut": 0,
"nulls": 0,
"low_confidence": 0
}
}
}
},
"comment_language": {
"policy_version": "share/1",
"n": 2,
"abstained": 0,
"judged_by": {
"script": 0,
"choice": 2
},
"shares": {
"en": {
"n": 2,
"counted": 2,
"abstained": 0,
"share": null,
"low": 0.425,
"high": 1,
"receipts": [
{
"id": "Ugzge340dBgB75hWBm54AaABAg",
"text": "Sample comment text (redacted)."
},
{
"id": "UgzjClLu_KHsDVWheGx4AaABAg",
"text": "Sample comment text (redacted)."
}
],
"policy_version": "share/1",
"too_few": true
}
}
},
"comment_recency": {
"policy_version": "d09-1",
"n": 2,
"counted": 2,
"abstained": 0,
"share_last_24h": 0.5,
"share_later_half": null,
"too_few": true,
"stage": "unknown",
"order": "top",
"recent_share_is_floor": true,
"receipts": [
{
"id": "UgzjClLu_KHsDVWheGx4AaABAg",
"text": "Sample comment text (redacted)."
}
]
},
"dropped": 0
},
"credits_used": 1,
"credits_remaining": 9999,
"request_id": "req-8Kq2ZmR4vT9xLb3P",
"cached": false,
"pagination": {
"next_cursor": "sc.eyJ2IjoyLCJjIjoic2MyLmV5SnpJam9pWVNJc0ltTWlPaUp6WXpFdVpYbEtha2xxYjJsWGFrcFhUVVpuZVU1WGVHdE5iRm8yV2tWWk5XSlhSbGxUYm5CclVYcENNRlZVU210aWJFNVlXa1ZLVmxac2NFaFVha3BoVlRGUmQxTnJjRk5oTURWUFYycEthMU5HUmxaU2JGSlNZa1ZhZDFkclZuTlJNVzkzVTJ0YVlVMVdXa3RaVmxaUFVXeGtWbEpyVGxSV1ZuQkZWWHBLYTJKc1NYZFNhMHBXVFVWd1UxbFdWbTlUYkVaMFdrVktVMVl5VWxkVk1XTXhZMFpHVjJKRlNsSmhNbmhJVlZSQ2MyTnNiM2RhUlVwU1ZqSjRSbGRxU1RWVWJFVjNaRWQ0WVUxVVp6RldiRlpyVW14TmVXRjZSazlTV0VKRFZXdGFWMUZzUm5OaVJVcFdWVlF3T1VscGQybGplVWsyVjNsS1Zsb3pjRzVhVkUwd1RVZFNRMW93U1ROT1YyaFlVVzB3TVU1RlJtaFJWVXBDV25sSmMwbHNWbTVsYlhCRVlrVjRNVmd3ZEVsak1GSlhWakpvYkZJelp6QlJWMFpDVVd0R2JrbHNNVGtpZlEiLCJlIjoieW91dHViZS92aWRlby9jb21tZW50cyIsInAiOiJjb250aW51YXRpb25Ub2tlbiJ9",
"has_more": true,
"page_size": 2
},
"redacted": true
}Example captured from the YouTube API. Every SocialCrawl endpoint returns this same unified schema, so your Google Search Business Questions response has the same fields.
How does the Google Search Business Questions API work?
Send a GET request with your API key and get back clean, structured JSON in our unified schema. Supported computed fields are populated when the source provides the required inputs.
Method
GET
Response
JSON
How do you scrape social media data in seconds?
The fastest social media scraping API for developers. Scrape profiles, posts, comments, and analytics from 69 platforms covering 10B+ monthly active users.
One schema, every platform
Query 69 platforms with identical response structures. Write your integration once.
Computed fields, not just scraped
When an endpoint supports these metrics and the source provides the required inputs, the normalized record includes engagement_rate, estimated_reach, content_category, and language. Ready to use.
See your data before you code
Visual Data Explorer. Paste any URL, get rich result cards, sortable tables, CSV export.
import requests
response = requests.get(
'https://www.socialcrawl.dev/v1/tiktok/profile',
params={'handle': 'charlidamelio'},
headers={'x-api-key': 'sc_YOUR_API_KEY'}
)
data = response.json(){
"success": true,
"platform": "tiktok",
"data": {
"author": {
"username": "charlidamelio",
"followers": 152400000
},
"engagement": {
"likes": 12400000000,
"engagement_rate": 0.087
},
"metadata": {
"language": "en",
"content_category": "lifestyle"
}
}
}Have a question? We got answers
Find answers to frequently asked questions about SocialCrawl's API, pricing, and capabilities.
Contact usHow do I get the Q&A on a Google Business Profile?
How are answers linked to questions?
Why is the community Q&A useful?
How is this different from reviews?
How much does the Google Business Questions API cost?
Ask AI about SocialCrawl
Ready to scrape Google Search Business Questions data?
Get your API key and start pulling Google Search data in under 60 seconds.
