Trustpilot
Find a company on Trustpilot and pull its customer reviews behind the unified review schema
Trustpilot is where people write about companies: shipping, refunds, support, whether the thing arrived. These two endpoints find a business and return its reviews in the same canonical Review shape as Amazon, Google Shopping and Tripadvisor, so one parser reads them all.
Base URL: /v1/trustpilot/...
It is a two-step flow, and the joining key is the business's Trustpilot domain.
Pass a company name to business-search, never a bare domain. It matches
business names, so nike finds Nike and nike.com returns nothing at all.
The domain is the output of that call, not an input to it.
Quickstart
Find the company
Read the Trustpilot domain off the result.
curl "https://www.socialcrawl.dev/v1/trustpilot/business-search?query=monzo" \
-H "x-api-key: YOUR_API_KEY"Pull its reviews using that domain
Already know the domain? Skip step 1. domain is just the company's site, so monzo.com works without a lookup in most cases. Search is there for when the Trustpilot listing does not match the obvious domain.
curl "https://www.socialcrawl.dev/v1/trustpilot/reviews?domain=monzo.com&depth=100&sort=recency" \
-H "x-api-key: YOUR_API_KEY"Companies
| Endpoint | Credits | What it returns | Key parameters |
|---|---|---|---|
GET /v1/trustpilot/business-search | 1 | Matching businesses with company name, Trustpilot domain, own website, review-page URL, and total review count | query (required), depth |
depth is the result count: default 20, in multiples of 10, max 140.
Reviews
| Endpoint | Credits | What it returns | Key parameters |
|---|---|---|---|
GET /v1/trustpilot/reviews | 5 | Star rating, title, full text, verified status, language, reviewer, any company reply, publish date | domain (required), depth, sort |
depth is default 20, in multiples of 20, max 200. sort is recency (newest first, the default) or relevance.
All endpoints
2 endpoints available.
| Endpoint | Path | Credit Tier |
|---|---|---|
| Search Trustpilot businesses | /v1/trustpilot/business-search | standard (1cr) |
| Get Trustpilot reviews for a business | /v1/trustpilot/reviews | advanced (5cr) |
Platform notes
200 reviews is the whole ceiling. depth caps at 200 and there is no pagination beyond it: no cursor, no page parameter, nothing deeper. What you get is the 200 most recent or most relevant, per sort. Plan longitudinal tracking as repeated sort=recency pulls over time rather than one deep crawl.
Reviews arrive in many languages. Trustpilot is heavily used outside English-speaking markets and the endpoint returns whatever was written. Every review carries a language, so filter client-side rather than expecting an English-only feed.
First calls are slow, then cached. A cold call takes roughly 15 to 45 seconds because the upstream settles a task before answering; repeats serve from cache. Set client timeouts accordingly. A business with no Trustpilot reviews returns 404, refunded automatically.
Trustpilot reviews companies, not products. This is the distinction that decides whether Trustpilot is the right source at all. A Trustpilot review is about the seller: delivery, returns, billing, the support experience. It will not tell you whether a specific SKU is any good.
For product-level opinion use Amazon or Google Shopping reviews instead, or GET /v1/prism/product-reviews (30 credits), which folds Amazon, Google Shopping and Trustpilot into one cross-marketplace rating with themed pros and cons. For a whole company across review sites, app stores, Google Business and web sentiment, GET /v1/prism/reputation (30 credits) is the one call that covers it, and Trustpilot is one of its legs.
Next steps
Credits
What each tier costs, and which failures are refunded.
Pagination
Why depth replaces the cursor on both endpoints here.
API reference
Every Trustpilot parameter and response field.
Tripadvisor
Traveler reviews for places, in the same review shape.
Prism
Cross-source reputation and product reviews in one call.