# G2 Product API (https://www.socialcrawl.dev/platforms/g2/product)

> Returns one G2 software product: name, description, star rating, review count, categories, seller, pricing plans, feature list, alternatives, comparisons, and media. Pass the G2 slug (postman) or the full G2 product URL. Contact enrichment of the product's own website is off by default; set website_contacts_crawl_mode to homepage or deep to include it. For written reviews call GET /v1/g2/reviews with the same id.

TL;DR: `GET /v1/g2/product` costs 5 credits per call and returns SocialCrawl's unified JSON schema. Single x-api-key auth, 100 free credits on signup.

## Parameters

| Parameter | Required | Description |
| --- | --- | --- |
| `id` | no | G2 product slug or full G2 product URL. Slug example: postman. URL example: https://www.g2.com/products/postman/reviews. |
| `url` | no | G2 product slug or full G2 product URL. Slug example: postman. URL example: https://www.g2.com/products/postman/reviews. |
| `website_contacts_crawl_mode` | no | How far to crawl the product website for emails, phones, and social profiles. Default off. homepage scans the homepage only. deep also crawls contact, about, careers, and blog pages. (off \| homepage \| deep) |

## Code example

```bash
curl "https://www.socialcrawl.dev/v1/g2/product?id=postman" \
  -H "x-api-key: sc_YOUR_API_KEY"
```

## FAQ

### How do I look up a G2 product?

Send GET /v1/g2/product with id set to the G2 slug (postman) or url set to the full G2 product page. The response is one Product: title, rating, review count, categories, seller, pricing plans, features, alternatives, and media.

### Where do I get a G2 product slug?

From the G2 URL path: g2.com/products/postman/reviews is slug postman. Product-index returns slugs as id on every row. Category listings also return product slugs you can deepen.

### What happens if the product does not exist?

You get a 404 with the standard error envelope and the credit is refunded automatically. Malformed input is rejected as 400 before anything is deducted.

### Does this endpoint return written reviews?

No. Product is the listing record. Written review text lives on GET /v1/g2/reviews with the same id. Use product when you need rating aggregates, categories, plans, and alternatives.

### How much does a G2 product lookup cost?

Each live miss costs 5 credits on the advanced tier. Cache hits cost 0. New accounts get 100 free credits with no credit card required, so you can run roughly 20 product lookups before paying.

See the full G2 API: https://www.socialcrawl.dev/platforms/g2

## Pricing

- Standard endpoints: 1 credit per call
- Advanced endpoints: 5 credits per call
- Premium endpoints: 10 credits per call
- 100 free credits on signup, no credit card required. Cached responses cost 0 credits. Credit packs never expire.
- Full pricing: https://www.socialcrawl.dev/pricing

## Explore with AI

Questions this API answers, phrased for an AI assistant:

- How to get a G2 software product by slug with an API
- What does the SocialCrawl G2 Product API return?